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DScottHewitt wrote: »

WRG Ben wrote: »

We have resolved just under half of the tickets regarding this compensation. We are working on the rest asap and should have them all resolved in a day or two. Thank you for your patience.

Is the text too small on the room?!?!?

Start with posts immediately before yours. One of which specifically tagged you.....

BINGO.

And this is why I have lost faith in the game. And as people here know, I used to be one of its biggest supporters. I usually found positive in even their worst performances. To the point some people even accused me of being WRG/TP staff, because I tried to give them the benefit of the doubt.

I regret that faith and those efforts now.

Giving out a mediocre tier 5 card, with next to no event value as event crew, due to it being a one off character, won't break the game. Especially after the event in which it would have actually been useful. There is even precedent for it with other cards that were much more powerful and for much less reason in the past.

But losing out on:

• two copies of Suus T'Pol
• some of her equipment
• AND that copy of Maab I would have gotten had their game worked properly

Well that, that might just be enough to push me out of the game entirely. And considering how much has happened in the past, for this to be the final straw is saying something. I've supported the game so much in time, energy and money, but I am also reaching the end of my patience.

Constantly having to file multiple tickets every week, for issues that have been going on for years is absurd. The fact people had to submit a ticket in this instance when they know who placed where is ridiculous. This game feels more and more like a chore, and less and less like fun. And I know I'm not the only one feeling that way.

If it wasn't for our fleets/fleet members, and our love of Star Trek, a lot of us would have left a long time ago. And a lot of people did leave, despite that.

There has been no consistency in communication, compensation and performance for a long, LONG time now. Player concerns have been deflected, and even outright ignored for years now. Once @Shan left, any semblance of feeling heard went right out the window IMHO.

This game is beyond broken and it's time for some accountability.

Events have only been slightly more competitive for these events. I had 1200 SRs to cash in at the end of the event (my now normal amount for a Galaxy), and I probably should have had 1500. Instead of my typical ~120 rank for a pure Galaxy, I was 270. People need to put in the effort and know what it takes to rank in the different events. We’ve all been there. And Galaxy events are the easiest to do enough to achieve a specific rank.

I'm having the opposite experience. I'm excited about the new oe crew. I've pushed and been more competitive in events that I would have skipped before. This oe has gotten me to play the events more just for the OE. I'd love to see more like this if the crew are good worth it.

Ivanstone wrote: »

Zsa Zsa Gaborg wrote: »

Jenos Idanian wrote: »

Zsa Zsa Gaborg wrote: »

I’ve been playing since the beginning, with a 3 year break. I only use merits in the faction store. I replicate 4 and 5 star items daily to finish crew. I want to complete collections for the ability bonuses. The 5 million credit retrieval fee is what has sped up the depletion the most. I only have around 400 crew left to immortalize so I am working towards that too. There are workable avenues for me to recoup pretty much everything else in the game but credits seem to be the outlier for me.

I appreciate people trying to help but this post was to let WRG know that it would be helpful to some of us if that credit offer came back soon. It must be immensely tempting for folks to see all this and say “what!? how could they have so few credits when I have a gagillion! They must be doing something wrong. Let me reply…”

I replicate 4 and 5 star items daily to finish crew.

This line right here is why you are out of credits. You ostensibly have played for years but you don’t know this is one sure way to run out of credits?

Which is why I’m glad they offer 30+ million credits as an offer. Which is why I’m letting them know I’d like it to show up again soon.

But please, tell me how to play the game the “right” way and what to spend resources on and what not to.

The replicator is a trap. Most items cost less to build than their replication costs. The only things that I replicate with regularity are Basic Holoprograms and 2* Science Experiments. If I ran S31 and Augment shuttles non-stop I'd probably not have that problem. But then I would have a merit deficiency. As it is I spend less than 100K credits per week on the replicator.

Also don't level crew unnecessarily. If you need that crew now, then level it. Otherwise do the bare minimum (ie dailies).

I agree. I am trying to play catch up after being gone for several years so that is why I am pushing to level up so many as quickly as I can. It’s fun for me. Some folks play this game to not collect every character and that is their choice. Everyone plays differently. I want to have everyone finished and then I can just focus on the new ones as they come.

I’m regretting making this post. I’m not asking for the game to be changed, for people to play any differently, or for anything unique or special for me. I just want my vote cast to WRG that I ‘d love one of their many offers that has been available in the past to show up again. Not soliciting advice on how to conserve resources.

Many of you who have put in the work long term have benefitted from accruing enormous amounts of resources, specifically chronitons and credits. That is super awesome for you. I had a super long time away from the game and even before that I wasn’t always “full time.”

Just weird to me that somehow people think my asking for this offer to return was an invitation to tell me what I am doing wrong. This isn’t a game that you can “win.” All that matters is that we enjoy it. Let’s face it, they get us one way or another. If not your money then your time, or both. They get a lot of my credits and will for a while longer. That’s how I roll.

WRG Ben wrote: »

We have resolved just under half of the tickets regarding this compensation. We are working on the rest asap and should have them all resolved in a day or two. Thank you for your patience.

Is the text too small on the room?!?!?

Start with posts immediately before yours. One of which specifically tagged you.....

IceCat wrote: »

WRG Ben wrote: »

Hey all, sorry for the delay. If you have ranked from 1501 to 2500 in the continuing Mission event please submit a support ticket and our PS team will grant you 1 Maab. Thank you.

Had the game been working properly, I would have easily gotten in the top 1500. I place consistently within the top 1500. The only reason I did not was because the game was broken. Again.

Unfortunately, because of these extensive issues, I placed just outside of 2500 for the skirmish. Literally a battle or two more would have gotten me in. It is hardly fair to penalise players for issues with your system. Especially since you are already compensating people affected by this issue.

Also, the arbitrary cutoff of 2500 is based on what exactly? This isn't a great crew. Outside of the Convergence Day month-long event, he has little value. Why not just award him to anyone who participated? You've given out better crew to everyone for much less.

The event is already over. I already lost the benefit of that crew in the event that followed. So it's too late to even use him in the galaxy event. Despite this handicap, I still placed top 1500 in that event.

Getting the crew now would only be fair so I'm not penalised in the month-long event too. I cannot complete the event without that crew, and that is not my fault.

Again, the issues were on your end, not mine. It is very frustrating to run into these problems more often than not. For the same of player engagement and satisfaction, not to mention just good customer service, it seems worth it just to award Maab to everyone affected.

Please do the right thing and fix this properly, @WRG Ben

You said it better than I could have.

AviTrek wrote: »

I'm having the opposite experience. I'm excited about the new oe crew. I've pushed and been more competitive in events that I would have skipped before. This oe has gotten me to play the events more just for the OE. I'd love to see more like this if the crew are good worth it.

Ditto. I can’t remember the last time I finished in the top-750 for three straight events (by choice). I just wish the reward for completing the OE was 5 free crew slots instead of the standard 200 honor!

On a side note, Ben said years ago that they didn’t like players hoarding resources. Every game feature introduced since then has been designed to drain resources, just with a decent enough carrot to get most players to bite. It does get frustrating when you start feeling steered (not actually forced) into playing the game the way they want you too.

Zsa Zsa Gaborg wrote: »

Jenos Idanian wrote: »

Zsa Zsa Gaborg wrote: »

I’ve been playing since the beginning, with a 3 year break. I only use merits in the faction store. I replicate 4 and 5 star items daily to finish crew. I want to complete collections for the ability bonuses. The 5 million credit retrieval fee is what has sped up the depletion the most. I only have around 400 crew left to immortalize so I am working towards that too. There are workable avenues for me to recoup pretty much everything else in the game but credits seem to be the outlier for me.

I appreciate people trying to help but this post was to let WRG know that it would be helpful to some of us if that credit offer came back soon. It must be immensely tempting for folks to see all this and say “what!? how could they have so few credits when I have a gagillion! They must be doing something wrong. Let me reply…”

I replicate 4 and 5 star items daily to finish crew.

This line right here is why you are out of credits. You ostensibly have played for years but you don’t know this is one sure way to run out of credits?

Which is why I’m glad they offer 30+ million credits as an offer. Which is why I’m letting them know I’d like it to show up again soon.

But please, tell me how to play the game the “right” way and what to spend resources on and what not to.

The replicator is a trap. Most items cost less to build than their replication costs. The only things that I replicate with regularity are Basic Holoprograms and 2* Science Experiments. If I ran S31 and Augment shuttles non-stop I'd probably not have that problem. But then I would have a merit deficiency. As it is I spend less than 100K credits per week on the replicator.

Also don't level crew unnecessarily. If you need that crew now, then level it. Otherwise do the bare minimum (ie dailies).