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Thinking of doing a 36 dilemma Voyage to get all characters? Don't! Here is why.
Ok. just deleted. Basically I got to 2 days 20 hours and needed to revive my voyage. It got stuck due to a bug. It cost a shed load of money! A Higher Duty Part 3 would have been one of the next dilemmas and I had completed the path to get McCoy. DB will not give me McCoy or account for the dilithium I've spent. This has happened to me twice over a six month period. Don't try and get all 36 dilemmas because if you hit a bug which I have both times I've tried DB will not be sympathetic and sort you out.
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As for the gist of it, I doubt you'll get any further with CS on that — the wiki is a player-created resource, and thus is not "official" in any way. DB has never stated there is a guarantee of any dilemmas or specific paths or specific rewards. If a Voyage gets stuck (as it has with quite a few people, including myself), they'll give you some Dilithium back, but as they say, they don't guarantee any crew drops, so they won't provide you with crew that you would have/might have gotten, had you continued the Voyage. Not what you wanted to hear, I'm sure, but that's the way that particular cookie crumbles, alas.
Could you please continue the petty bickering? I find it most intriguing.
~ Data, ST:TNG "Haven"
Thanks for your reply. Yes, that's basically the gist of what they said. You and I know however, that in all likelihood if you did 36 dilemmas with the correct paths then you would expect all characters to drop (guarantees or not). It's worked every time for me on all dilemmas with the exception of A Higher Duty Part 3, which due to a bug I've been incapable of reaching both times. There are a lot of people playing the game who would expect that and I personally think that if I could have got to the end then I would have got McCoy. If we pay the dilithium to go all the way on the dilemmas then people have a right to know in advance that if they hit a bug then it's game over essentially and they also have the right to know that they're very likely to hit a bug. I never had that communique and it happened to me both times I tried. The fallout financially is huge, as you know. I really feel the word needs to be spread because I just don't want to see anyone else go through this
Cheers
In all serious though, this game needs a 'buyer beware' caveat. I have kind of given up trying to get McCoy or Picard.
So much depends on RNG, and since the voyage nerf I have not been extending my voyages.
Haha. Brilliant, love the violin.
Yes, @Shan, I think this is a real issue and such an expensive and painful fallout that this needs to be addressed. I've committed a huge amount of money into this game, but right now I feel like walking. I'm sure I'm not alone and I would like to see some sort of address to everyone on this issue either as a warning or proper compensation, rather than a 'tough luck, but thanks for all your money and we're going to keep it' attitude. It does not reflect well on DB.
Pretty much sums up DB and explains why many of us don't bother giving them our hard earned anymore. Afterall the definition of insanity is doing the same thing twice and expecting different results.
My first mistake, was to assume that after six months they had fixed this bug. Wrong! My second mistake was to put my faith in DB to do the right thing. No offer of McCoy, no offer of a refund of either my money or dilithium. Frankly, it's short-sighted of DB, since they could have made more money out of me in the long run if they'd just done the right thing. My trust in them is now gone.
To the OP, I feel badly for you to have to go through that, certainly drains the fun out of a gaming experience.
Proud Former Officer of The Gluten Empire
Retired 12-14-20. So long, and thanks for all the cat pics!
And this is what happens when you outsource support. I run into this all the time with the after hours team that covers my help desk.
I'm actually on the phone right now with one of our end users waiting to see if something works that could have been tried last night.
Helps when support understands the product they are supporting.
That is really disappointing to hear. The crazy thing is that they are totally incentivising playing for free. It's like rewarding loyalty with punishment. I would be so much happier now if I was playing for free with less characters. And from now on I will be.
I helped one of my customers yesterday and she was so happy she said she was going to name her next child after me! I hope she sends me a picture of little Chaos...
Make your customers happy, and they'll come back. Insult and upset them, and they'll leave and keep everybody they can from becoming your customers.
The complication with this attitude is that DB applies it to those getting stuck while on the 10hr or 20hr voyage for achievements. And to be told there is no guarantee achievements designed into the game are attainable due to a glitch is totally unacceptable.
Any voyage that gets stuck before reaching the intended achievement needs to have all dilithium refunded & whatever loot was received kept for the players time & effort that now needs to be repeated.
At the very least.
Cuz i am now set back however many hours without getting the achievement. I could have failed to reach the 10 or 20hr by running only free voyages.
If i refill using dilithium in order to accomplish an intended goal set by the game design then anything glitches preventing me reaching my goal should not be costing out of my pocket.
It's a real shame, Voyages are my between-event event (not that they don't run during events lol) but I find them more entertaining than most parts of the game and would love to see a voyage event one day. That ain't gonna happen until they fix those bugged dilemmas though, and that's for certain.
Check out our website to find out more:
https://wiki.tenforwardloungers.com/
Timelines Crew Cost Viewer
Of course, I'm sure we're not after these crew for stats as nearly any FF legendary could beat them hands down. It's for the completionists out there who want to complete their super rare collection, of which there are many I'm sure.
The complication with this attitude is that DB applies it to those getting stuck while on the 10hr or 20hr voyage for achievements. And to be told there is no guarantee achievements designed into the game are attainable due to a glitch is totally unacceptable.
Any voyage that gets stuck before reaching the intended achievement needs to have all dilithium refunded & whatever loot was received kept for the players time & effort that now needs to be repeated.
At the very least.
Cuz i am now set back however many hours without getting the achievement. I could have failed to reach the 10 or 20hr by running only free voyages.
If i refill using dilithium in order to accomplish an intended goal set by the game design then anything glitches preventing me reaching my goal should not be costing out of my pocket.[/quote]
I'm in full agreement with this and I hope DB take heed to the growing comments on this thread. The fact that this bug hasn't been ironed out yet is bad enough, but that is nothing compared to their solution for solving these cases. It's a case of adding insult to injury.
The collection will never be completed. There will be more and more.
Waste money if ya want, but there isnt a real 'endgame'.
If you see it as have all the crew as the end, well your DBs profit margin.
Timelines Crew Cost Viewer
I don't see it as all crew, as to do that with legendaries would be extremely expensive and you'd probably never get there. But to do that with super rares is very doable. I have all super rares except McCoy at max, with the exception of Lady Beverly who will be immortalised in phase 2. Even with new super rares coming in it's very easy to keep on top of super rares. Except for McCoy! But, as I say, I am now no longer part of their profit margin, unless they decide to rectify this situation.
WARNING: Don't waste your dilithium till they figure it out.
If there is some gameplay mechanic that is supposed to adjust the drop rates or something, keeping that secret is a bad choice on DB's part as there is no indication as to how to impact the rewards I may get on the voyage.
I’ve been wondering if super rare drop rates have been nerfed also. I realize drops can be streaky so I’m not sure if they’ve been nerfed or if I’m just having a prolonged bad streak. I’m curious what other people have noticed lately.
Yes, they were nerfed a few months back so typically an 8 hour voyage will give you 0-2 super rares now. Gone are the glory days of 10+ super rare voyages.
Can't say for certain, but I too am on an extended dry streak. Worse than even after the last admitted nerfing.
EDIT: I need to clarify some things as I was wrong on my date above. First I do realize there was a nerf before this timeframe and I don't think it was intended entirely by DB. But maybe it was. There was another nerf on 8/24/2018 I think. I had noticed the dip in voyage crew rewards between then and 9/5 when I submitted the ticket. That 8/24 date was when they had to bring the servers down and recall all voyages. That's when a stealth nerf was likely introduced.
Sorry for the confusion.
Any chance these drop rates fall under Apple's App Store TOS? After all, people are paying to extend Voyages.