Can a DB employee participate in an event?

[FF] Falken Maze

I understand mistakes are going to happen and, in my opinion, DB generally tries to make it right even if we do not always see eye to eye with the form of compensation. What I do not understand is this: why does the player base always seem to be alerting DB when there is a problem with an event?

Questions: Is there a DB employee who plays these events along with the player base and who can report back in real time what he/she is seeing? Is this against some policy for an employee to play an event?

SvenLundgren

because there is no QA or testing

HaBlack

"We play lots of games, especially our own, because hands-on gaming experience is our ultimate guiding compass."

Source: https://www.disruptorbeam.com/careers/

Flemming

I would hope there are test accounts that are back doors for staff to do post-beta testing.

CaptainUnderpants

I think in the past there were a few players from DB that spent their actual money on the game and played. I think they've all be fired, for other reasons, now.

eXo | SilverRose (retired)

There used to be a fleet of DB employees. But yeah, most of the ones who played seriously, like Test2, have been fired.

Zombie Squirrel

I d say if they do, they prob just like sending 1 shuttle out and crafting 1 item, and then call it a day. Obviously they are not even close to hardcore play their game as most players do. Otherwise there wouldn t be so many bugs and glitches.

Prime Lorca

Shan is usually quick to see stuff on the forum. I wonder if someone there plays and says, "Shan, get ready for <fill in the blank> on the forum."

It is also possible that their one or two accounts did not experience the error. Or if they did, they may not be as dedicated as those here and just don't see the error as soon.

RogueAngyl

[10F] Prime Lorca wrote: »

Shan is usually quick to see stuff on the forum. I wonder if someone there plays and says, "Shan, get ready for <fill in the blank> on the forum."

Or conversely, someone there plays but doesn't like Shan and keeps his/her mouth shut knowing the impending shatstorm to come.

Cranky (SC)

Don’t forget, it’s soon to be ‘who plays DB’s game’ (not games pural).
With STT the cash cow that it is for them, we ought to be being treated like royalty right now.

Frank?

They do play.
I'm not going to name any names, cough cough, who are DB employees and have gotten First to Max on multiple Legendary cards, some long before they were added to the portal.

So yes, you my friend whom I've met and I'm being nice and not naming names or letting people know who you are

I'm just saying. You play the event too. Email or call a brother if something smells like baby diaper. And next time I'm in Boston, I'll buy you many beer.

eXo | SilverRose (retired)

Nah, he'd just tell you to DealWithIt.

Jim Steele

I don't understand why they don't, 'hire' players in CS positions. Christ pay me in dil and I'll happily sort out the gaffs they keep making

[UFP] eljay

There used to be a Players Committee. That should be resurrected, given access to beta versions, and DB should take their input seriously.

[QH] Captain Ziggy

[UFP] eljay wrote: »

There used to be a Players Committee. That should be resurrected, given access to beta versions, and DB should take their input seriously.

Honestly it was more about DB being able to say that the council existed than it making any real difference from what I hear.

[DB: Do comBs] Kilana

eXo | Frank wrote: »

They do play.
I'm not going to name any names, cough cough, who are DB employees and have gotten First to Max on multiple Legendary cards, some long before they were added to the portal.

Now now, even though I got Kilana first to max before she was in a pack or in the portal, I assure you there was no foul play involved. I also absolutely can't, for example, in any way effect decisions about what events will be created.

[UFP] eljay

[QH] Captain Ziggy wrote: »

[UFP] eljay wrote: »

There used to be a Players Committee. That should be resurrected, given access to beta versions, and DB should take their input seriously.

Honestly it was more about DB being able to say that the council existed than it making any real difference from what I hear.

Hence the last clause in my message.

<TGE> Clifford

F Your 6th Data | eXo | SR wrote: »

Nah, he'd just tell you to DealWithIt.

Oh man, that's really spot-on. It's worth noting he's got a 4* too, doesn't he?

Althea Biermont

[UFP] eljay wrote: »

There used to be a Players Committee. That should be resurrected, given access to beta versions, and DB should take their input seriously.

Yep. I was on that committee. We were mostly used as proof-readers for mail that was going to go out or event page text but not very often. Mostly it was just chatting with Nod and Becca on the Line app

[UFP] eljay

Althea Biermont wrote: »

[UFP] eljay wrote: »

There used to be a Players Committee. That should be resurrected, given access to beta versions, and DB should take their input seriously.

Yep. I was on that committee. We were mostly used as proof-readers for mail that was going to go out or event page text but not very often. Mostly it was just chatting with Nod and Becca on the Line app

They have so many people who would be ready, willing and oh so able to help them make a better game. The echos in these forums are proof of that. Why they don't take advantage of this tremendous resource is beyond my comprehension.

[FF] Falken Maze

I think what motivated my post was the well-worn path where an event goes live, there is some error, the player base reports it on the forums, some time later we get the "we are looking into it" response (a genuine thank you to Shan and her efforts, btw), and then the player base waits to see what the fix will be if any. That pattern almost appears as if DB wouldn't know there is a problem with an event unless we reported it. Hence, my question about an employee playing the event.

I like the idea of using a small portion of the player base as QC for events and general game play.

[TFA] Commodore Wizzlestix

Sad thing is DB has an incredible wealth of resources at their disposal if they truly wanted to be better. So many players with backgrounds in game design, writing, programming, and just simple common sense customer service... So many have offered to help for free...