Home The Bridge

Apology pack is gone!

Unfortunately I has about 8 pulls left. I was waiting to use them until I had freed up more crew slots. Any news on when the pack might be returning?

P.S., the badge on the time portal still says I have those extra pulls available

Comments

  • MordackMordack ✭✭✭
    edited October 2017
    They said in the original announcement that it would be up for a week and only available during that time. If a week has passed, then I'm afraid you've probably lost them.

    Edit: Although I suppose you could make a ticket and hope they're feeling generous.
  • Any news on when the pack might be returning?

    Never?

    The pack was especially available because of a mistake they made in adding previously restricted crew to the Portal. Unless they do the same error again, they won't need to put the Apology portal up again.

    The pack was clearly stated to be live between October 19th and 26th. Possibly Support will give you the pulls, but honestly they have every right not to. We had one week.
    "Dance with me. For science."
  • NivenFresNivenFres ✭✭✭✭
    P.S., the badge on the time portal still says I have those extra pulls available

    The pack itself is probably hidden, but since you still had pulls, it might still be counting the number technically available.

    They very clearly wrote how long it would last. You can put in a ticket, but I'd say you are probably out of luck.
    "If it wasn't for autocorrect, we wouldn't have Tuvok on a Giraffe."
  • A super rare behold in the honor hall cost less honor then 1 apology pack, trying to trick us DB? Because I figured it out.
    “What's a knockout like you doing in a computer-generated gin joint like this?”

    Proud member of Patterns of Force
    Captain Level 99
    Played since January 2017

    TP: Do better!!!
  • Peachtree RexPeachtree Rex ✭✭✭✭✭
    Yea, but a super rare behold wasn't restricted to the 20-30 crew that were in the apology pack. Could have been worse...they could have ONLY offered it for the packs. Putting a price on it (albeit a high one) is better than not offerin g at all.
  • Yeah, unfortunately the warning was already there about the fact it wouldn't be around for long. It may have been best to try to get those pulls then decide who you want to keep/throw then freeze any current crew to get new crew you want to keep.
    A super rare behold in the honor hall cost less honor then 1 apology pack, trying to trick us DB? Because I figured it out.

    This was already all discussed in the other thread about the apology packs. They were intended to apologize to people who got the premium 10x pulls, paying out honor for a specific handful of 4* was a BONUS for those who either didn't have enough premium pulls to qualify, or for those who wanted more than the free guaranteed pulls. No 'tricks' involved. But congrats on not having the wool pulled over your eyes, I guess.
    "If you want level-headed answers to help you fit into polite society I'm not really the right person..." -CMDR Shepard
    "When the people around you are all one way and you're not, you can't help feeling like there's something wrong with you." -B'Elanna Torres
    "Simulations can't prepare you for the real thing. Nothing can." -Dr. Julian Bashir
    "There's no room in justice for loyalty, or friendship, or love. Justice, as the Humans like to say, is blind. I used to believe that. I'm not sure I can anymore." -Odo
    "Sleep, there's no such thing. It's just an old space tale like Sparkle dancers or Klingons with a heart of gold. " -Montgomery Scott
    "Heghlu'meH QaQ jajvam"? No, "Ib'tuur jatne tuur ash'ad kyr'amur."
  • Any news on when the pack might be returning?

    Never?

    The pack was especially available because of a mistake they made in adding previously restricted crew to the Portal. Unless they do the same error again, they won't need to put the Apology portal up again.

    The pack was clearly stated to be live between October 19th and 26th. Possibly Support will give you the pulls, but honestly they have every right not to. We had one week.

    Doesn't seem very clear if so many people are complaining. If fact, it should be on the Crew cards but it wasn't! If it was people would have used it by now. Just having it on the Messages, which the majority just reads and get deleted is not a proper way to remind players about an important detail like that. I for example seem to have lost it although I have 10 notifications in Time Portal but when I go in, I have 3 premiums, 3 basic and 3 supply kits (so 9 in total). Could the apology pack be hidden and appear when you use all the remaining premiums?
  • WaldoMagWaldoMag ✭✭✭✭✭
    Everybody who did not use there free pulls should file a ticket. If enough do they may bring it back for one last opportunity to use those pulls.
  • Siscard wrote: »
    Any news on when the pack might be returning?

    Never?

    The pack was especially available because of a mistake they made in adding previously restricted crew to the Portal. Unless they do the same error again, they won't need to put the Apology portal up again.

    The pack was clearly stated to be live between October 19th and 26th. Possibly Support will give you the pulls, but honestly they have every right not to. We had one week.

    Doesn't seem very clear if so many people are complaining. If fact, it should be on the Crew cards but it wasn't! If it was people would have used it by now. Just having it on the Messages, which the majority just reads and get deleted is not a proper way to remind players about an important detail like that. I for example seem to have lost it although I have 10 notifications in Time Portal but when I go in, I have 3 premiums, 3 basic and 3 supply kits (so 9 in total). Could the apology pack be hidden and appear when you use all the remaining premiums?

    Why in the heck would it be on the crew cards? And people are complaining because they don't like to read properly in the first place it's no one's fault but yours if you don't read things properly for things like expiry dates. I bet y'all also pitch a fit when a store won't accept an expired coupon even tho the expiration date is clear.

    You had a week to use them. You have 3-4 days to accept your rewards for the arena, you have 3 days to find room for new crew. You got a week to use up free pulls.
    "If you want level-headed answers to help you fit into polite society I'm not really the right person..." -CMDR Shepard
    "When the people around you are all one way and you're not, you can't help feeling like there's something wrong with you." -B'Elanna Torres
    "Simulations can't prepare you for the real thing. Nothing can." -Dr. Julian Bashir
    "There's no room in justice for loyalty, or friendship, or love. Justice, as the Humans like to say, is blind. I used to believe that. I'm not sure I can anymore." -Odo
    "Sleep, there's no such thing. It's just an old space tale like Sparkle dancers or Klingons with a heart of gold. " -Montgomery Scott
    "Heghlu'meH QaQ jajvam"? No, "Ib'tuur jatne tuur ash'ad kyr'amur."
  • How incredibly frustrating... I did not see a time limit in the email, but I guess it was there. If I had known, I would have used them all at once. I still have 9 left. I don't see why the window was so short - what harm/benefit is it to DB?
Sign In or Register to comment.