Home› Engineering Room

Missings game interface icons

kip cipkip cip ✭✭
edited October 2017 in Engineering Room


I change the platform from facebook gaming room to Steam and, after login there and clinking the facebook icon to sincronize the account, my game got buggy, missings some of the interface icons and 2 other staing gray and can`t clik on them.

https://imgur.com/a/BF0z2

i restarded the game on all platforms but it seems he wont change anything. i even try to reset the game from zero but that dosnt work to.

Comments

  • kip cipkip cip ✭✭
    this is from facebook game room https://imgur.com/a/BXrl4
  • guest_899594107138048guest_899594107138048 ✭
    I am having this issue also. how long did it take to get resolved?
  • guest_899594107138048guest_899594107138048 ✭
    for anyone else having this problem- Fixed in about a week. John Chester is the man.
  • guest_865187673763840guest_865187673763840 ✭✭
    I installed the game on my iPhone today (normal I play on the pc) to prepair my xmas vacation.. but it resulted in missing icon and now its more or less unplayable
  • ShanShan ✭✭✭✭✭
    guest_865187673763840 wrote: »
    I installed the game on my iPhone today (normal I play on the pc) to prepair my xmas vacation.. but it resulted in missing icon and now its more or less unplayable

    Hi and welcome!
    I am sorry about this.
    Please contact our Support Team via http://sttsupport.disruptorbeam.com and they will be able to sort it out for you.
  • guest_918434453508097guest_918434453508097 ✭
    For me I tried installing it on my phone (Android) after it worked on the iPad. But then missing buttons and grey out ones on both devies. Game still works on the background with full functionality, just no easy access.
  • ShanShan ✭✭✭✭✭
    guest_918434453508097 wrote: »
    For me I tried installing it on my phone (Android) after it worked on the iPad. But then missing buttons and grey out ones on both devies. Game still works on the background with full functionality, just no easy access.

    Have you submitted a ticket to our Support Team?
  • it's meit's me ✭
    edited December 2017
    Same issue here after setting up new mobile (Android > Android).
    Also steam account affected.
    Ticket submitted

    Edit/update 15.12.: my issue has been fixed by support. Thanks a lot
  • Red SonjaRed Sonja ✭✭
    Been using STEAM for a couple of months, tried to setup on ipad for the xmas period and now have this problem.

    ALSO cannot lodge a support ticket through the website (btw I'm apparently too new to the forums to post a link) despite my username/password working on the forums AND in game. Says there is no account associated with that email address????

    (Note this bug also stops you from being able to lodge a ticket ingame)
Sign In or Register to comment.