Game just won't load
I've started having a problem with STT yesterday evening (~19:00 CET) . When I start the game, the loading bar gets stuck and nothing happens. Every time I try to open the game it stops loading at exactly the same spot. This has never happened before and I've been playing for well over a year on a same device (Huawei P8 Lite with Android). Game worked fine even the same day just couple hours earlier.
I have a screenshot, but cannot attach pictures yet.
I have a screenshot, but cannot attach pictures yet.
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Is your account registered with an email address and password?
Also, did you try to restart your device, I know it sounds lame but sometimes it works.
If that does not help, the last resort would be to try removing the app and making a fresh install.
Please take note of your DBID before doing so.
But just for further reference - if I ever reinstall the game, is my DB id enough to restore my in-game account with all progress?
As everyone has different set ups on how their devices are backed up I would recommend to register your account with an email address and a password.
It is the best way to ensure you will be able to access your account on any device and in case you need to make a fresh install.