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Purchases locked & Equipping bug

Posting for a fleet mate,
I have been getting 2 very odd glitches/bugs that DB support hasn't been able to help me with so I was hoping the forums could, the first issue being that purchases say locked 90% of the time and they only unlock when I restart the game multiple times so basically by sheer luck and the 2nd issue is that the equip screen sometimes bugs when equipping characters and messes them up in such a way that the game thinks all the other crew required those particular items..... that bug also requires a restart to fix but also only seems to get fixed on a temporary basis.

Can someone help me with this? I'd be most grateful if they did.

Thank you!

Comments

  • ShanShan ✭✭✭✭✭
    It would be useful to know more details such as the device/platform used etc
  • on Windows 10 OS, Steam

    and there was an error:

    Star Trek [version: Unity 2017.4.17f1 (deca6c164c45)]

    KERNELBASE.dll caused an Access Violation (0xc0000005)
    in module KERNELBASE.dll at 0033:7103a839.

    Error occurred at 2019-08-30_051820.
    D:\Program Files (x86)\Steam\steamapps\common\Star Trek Timelines\Timelines.exe, run by makut.
    35% memory in use.
    16318 MB physical memory [10537 MB free].
    19262 MB paging file [11184 MB free].
    134217728 MB user address space [134212307 MB free]
  • IOS. Happens all the time.
    ijbo35ypvnc6.png
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