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STT freezes at end of ship battle on Windows 10

In the windows app the game freezes at the end of a ship battle at the point where it says 'hailing starfleet'. The 'spinning animation' also freezes.
I haven't used the windows app a lot so I'm not entirely sure when this started but I first saw it after skipping the animation at the end of a battle, so probably since the last update. But it started to occur on more occasions, ultimately after every ship battle.

I uninstalled the STT app, rebooted my PC en installed STT again from the windows store. As a result I'll have to go through the initial animations/gameplay before I can log in. But since this contains a ship battle it freezes every time and the app is now completely disfunctional as a result.


  • ShanShan ✭✭✭✭✭
    You should be able to log in to your existing account without having to finish the tutorial.
    As soon as you see the MENU icon, click on it - then settings.

    What are the specs of your computer?
  • DragenDragen ✭✭✭
    Tnx for your reply, Shan. I removed all user-data and restarted the app and this time managed to log in, like you suggested.
    So, I can log in again but ship battles still freeze.

    The specs of my computer are:
    - Windows 10 Pro 64bit
    - AMD Ryzen 3200G
    - 8 Gb RAM
    - Radeon RX 570 4Gb Graphics card
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