Starbase Replicator not working
Thorozar
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Our fleet is unable to process the leftmost replicator after it is full. Says check email but we have pressed the process button many times over the last two days.
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A bit more info:
- Our fleet can only donate Holoemitters ... Transparent Aluminium is maxed and the Advanced Reclamation Unit is the room that is locked.
- As of writing, the total donations possible are under 10k Holoemitters ...
- Unfortunately, some of our newer members do not have the possibility to continually donate max amounts of Homoemitters on a daily basis (the most difficult of the 4 to obtain), I'm sure you can guess what that means ...
If not, please do so - that is how we'll be able to look at the issue.
That does not guarantee that we will have an immediate solution.
Thank you!
(Same fleet). I've been told Thorizar has put in a ticket.
From what you are saying it might be an issue that will require a deeper investigation, and might take some time.
Can you recall what might have been different between the day when it last worked, and the day when it didn't?
You can click "Process" all you want, nothing happens. Though if I'm not mistaken, we did have the replicator rations in the mail. Fleetmates will have to give more details here.
As you can see, it was all processed well and I was able to collect the single 5* Replicator Ration from my inbox (see pic).
It is the ARU that is stuck.
EDIT: In Fleet chat it was stated that at least one of us has logged a ticket (but I can't scroll up far enough to read the details).
(no before/after pic here ... just as an indication)
Ticket submitted a few days ago #571206.
Thanks
Not sure if this was compensation ... but I personally don't really use replicator rations. I know fleet mates are more irritated at missing out the daily target for 50 chronitons ...
From what I can tell only 2 fleets, including yours, have this issue.
I opened the Starbase this morning to see the below. I've updated the support ticket which is"on hold" and as RaRa says, the main issue is the chrons.
EDIT: I'd also like to note that even though we were well on the way to completing the DRU again ... I'm not sure if it happened overnight ... there's no message in the inbox with a single 5* Replicator Ration either (not that I use them).
So, if we take the first post here as the starting point ... but I think it started a day (or 2) earlier ... that's
- 10 days * 50 chrons = 500 chrons
- 2 days * 100 chrons = 200 chrons
For a current total of 700 chronitons missed.
This is what today's Daily Targets looks like ...
Again, personally, it is about the principle, as I'm not really low on Chronitons by any measure ... but there are fleetmates who like to do well in certain event types and then any bit helps.
Wooohoooooo
I've activated the "fleet recommended" button on one just to double-check if that did anything strange ... all is working well.
We managed to get 50 Chronitons yesterday ... so; 700-50 = 650 chronitons as a minimum that the fleet missed out on.
EDIT: We received a compensation message. Cheers.
EDIT: also occurring on Steam OS, which I appended to the PS ticket.
I am sorry this happened, thank you for submitting a ticket and providing all the details.
Huzzah, it’s working again!
Thank you for your assistance, Shan. I sincerely appreciate it, and I applaud PS & the technical team for their swift response. 🖖
Most excellent