End the Ban and give us an honor and crew sale!

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@Shan For those of us who hit a button y’all put in the game and got a 3 day ban, I feel like there needs to be more than a reinstatement or some sorrychrons. How about showing some good will and offering a honor sale? Or a crew sale? Or maybe both?

TP do better!! ~Colli~ (PoF)

and while you’re at it.... 20 free crew slots!!

Admiral Hess

As a programmer myself, I know first hand that 'glitches happen'. By definition, an exploit is when there is a known bug or weakness in the code, and a user runs that code to get an unfair advantage over others who may not know it. This incident is clearly a programming glitch; all documented screens show that the button looked like any other [Buy Now] button.

Some folks got trigger happy and grabbed a bunch - just like that honor glitch a few years ago. But back then, there were no bans - you wound up giving everyone the same thing.

I see that in a recent message that we all now had 19 "free" pulls, and I used them. If I do that math, it makes me on par with the original group that found your mistake. So now everyone has it, which does make it fair.

But banning the folks who thought it was legit is wrong - especially in light that now EVERYONE has the same amount (give or take). Are you trying to push players away? As you can see, many folks are upset because you're punishing others for your mistake. I would reconsider these actions, and maybe offer up an apology and a peace offering of some sort.

Because when I release a program to a client, if there is a bug in it, and the user attempts to use that program in good faith, but instead my code causes some sort of grief, it is my responsibility to make it right - and not blame the user.

Just some thoughts from one engineer to another - LLAP

eXo | Ramza

Honor sale?

Just give us a potpourri of citations, headlined with like 10 5*s, and crew slots.

How do you launch a crew feature without more slots?

°fish°

@Shan response is total garbage. Sad to see this game go down like a red shirt away team member.

SoupKitchen Riker

Or, how about saving this game, because TP/WRG is killing it...and not in a good way with this fiasco.

Ditto

... what button? O.o *looks around in a panic*

Blast Hardcheese

I wouldn't say no, but I'm not holding my breath.

[Deleted User]

Admiral Hess wrote: »

I see that in a recent message that we all now had 19 "free" pulls, and I used them. If I do that math, it makes me on par with the original group that found your mistake. So now everyone has it, which does make it fair.

Thanks for the considered post. 👍

Just for the record though, we are not on a par - I pulled less than ten and have been banned. Go figure.

Cpt. Tribble

That’s too much.

The only and proper response form TP/WRG would be to take away all things that players accumulated through clicking that “Buy Again” button, say sorry it was our fault, and give away 20 pulls for free as a bonus second to a a daily retrieval (leave it as a daily). It’s not that you could easily do something with those constellations, you need dilithium or money to make a use from them.

For players who doesn’t pay this will not change a bit. For those who pay, they will get few characters and stars to immortalize those which they have already. For whales, they already have everything so they don’t care about this new feature at all.

So putting a ban for 72 hours on players for their own mistake is ridiculous. That decision was made in a hurry, and you can see that in every post/message from the team. :-)

·§ë· For the Many

End the ban with a non-BS'y apology for everyone without exception just do it don’t make people ticket, send a gold citation and some quantum or whatever to everyone in the game, and a copy of this week's ranked gold, and hope there are no hard feelings. Seriously WRG just go over the top with it, you need it.

Consider being more in touch with the community to avoid destroying our fleet families and the game.