Home Past Anomalies

TP contact.

edited March 2021 in Past Anomalies
Hi,

Your displayed email contact on Google Play is auto-returning email.
STTsupport@tiltingpoint.com
How do we contact you?

Comments

  • ShanShan ✭✭✭✭✭
    Hi,

    Your displayed email contact on Google Play is auto-returning email.
    STTsupport@tiltingpoint.com
    How do we contact you?

    Thanks for letting me know.

    You can also submit a ticket via our Support Portal, the link is below but here it is as well:
    https://startrektimelines.zendesk.com/hc/en-us/
  • I have figured out why our mails are getting returned.

    In typical STT fashion they have made a mistake on the Google play page!! They are listed as
    STTsupport@tiTLingpoint.com
    And I was copy and pasting that.
    STTsupport@tiltingpoint.com
    Seems to have worked.

    Oh my god. The irony is a gift that keeps giving!
  • Your email should be on its way. I think you'll agree, I've been succinct, honest, fair and polite. Which is more than I ever got from TP
  • Your contact details on Google Play are still incorrect.
  • ShanShan ✭✭✭✭✭
    This has been fixed by the relevant team earlier today.
    The email address for support is shown as correct on my end.
    7td0rkjn3err.png
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