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Just a head's up if you are having game issues playing on Facebook.....

DScottHewittDScottHewitt ✭✭✭✭✭
edited August 2021 in The Bridge
This

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is a platform issue within Facebook's system. Happening across multiple games on Facebook.

EDIT: Games that go full-screen, it does not show while full-screen.


"The truth is like a lion; you don't have to defend it. Let it loose; it will defend itself."

Comments

  • ShanShan ✭✭✭✭✭
    Thanks for those details!
    We're looking into it on our end but every detail can help.
  • ShanShan ✭✭✭✭✭
    It is indeed an issue on FB side and they are looking into it.
  • DScottHewittDScottHewitt ✭✭✭✭✭
    Shan wrote: »
    Thanks for those details!
    We're looking into it on our end but every detail can help.
    Shan wrote: »
    It is indeed an issue on FB side and they are looking into it.

    Yeah, it is happening on a game I play that goes Full-screen. Doing that blocks it, while in Full-screen.

    "The truth is like a lion; you don't have to defend it. Let it loose; it will defend itself."
  • ShanShan ✭✭✭✭✭
    It looks like it might have been fixed, at least I see a few reports mentioning not seeing the issue anymore.
  • ~peregrine~~peregrine~ ✭✭✭✭✭
    Shan wrote: »
    It looks like it might have been fixed, at least I see a few reports mentioning not seeing the issue anymore.

    How curious, that you can amount a speedy response to a revenue-generating aspect of the game, yet cannot do the same for other aspects. I know your motive is revenues, but you are sacrificing your player base.

    Rethink your player retention strategy.

    STT =/= LTV
    "In the short run, the game defines the players. But in the long run, it's us players who define the game." — Nicky Case, The Evolution of Trust
  • DScottHewittDScottHewitt ✭✭✭✭✭
    ~peregrine~ wrote: »
    Shan wrote: »
    It looks like it might have been fixed, at least I see a few reports mentioning not seeing the issue anymore.

    How curious, that you can amount a speedy response to a revenue-generating aspect of the game, yet cannot do the same for other aspects. I know your motive is revenues, but you are sacrificing your player base.

    Rethink your player retention strategy.

    STT =/= LTV

    The problem was on Facebook's platform. it was happening across multiple {every?} game on Facebook. CBSV/WRG/TP/DB had nothing to do with this issue.

    I play three games on Facebook. All three had the issue.
    "The truth is like a lion; you don't have to defend it. Let it loose; it will defend itself."
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