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[Resolved]An error logging in

BekkaBekka ✭✭✭
edited March 30 in Past Anomalies
I get this when logging into my phone

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Comments

  • Legate Damar Legate Damar ✭✭✭✭✭
    Lots of people are reporting it now.
  • I got the same. Ah well….
  • edited March 9
    Yep same here cross posting I'm on IOS and latest version of the game and operating system.
  • BekkaBekka ✭✭✭
    Ok thanks, I didn't see another post... My bad
  • Riker's islan{DD}Riker's islan{DD} ✭✭✭✭
    +1 on both iOS and Windows.

    Also if yiou eventually get the pop-up to go away, a "log-in" screen pops up, which does not progress either
  • I'm getting this now as well. Any fix?
  • *Nomad* {PoF}*Nomad* {PoF} ✭✭✭✭✭
    zug2limdc2bs.jpg

    The servers are down Captain. They appear to have been hacked by a little ole lady from Leningrad.....
    Founding ADM - PoF family of fleets (POF, POF2 & POF3) - Dear TP: Non sequitur. Your facts are uncoordinated.
  • Same issue here, I am also on iOS and have the latest version of the game… 8.2.2
  • Same on Android. Login prompt for the very first time, not working
  • Same here. Windows 10, Android 10 and 11.
  • zug2limdc2bs.jpg

    The servers are down Captain. They appear to have been hacked by a little ole lady from Leningrad.....

    Chekov, in my ready room. You're under suspicion.
  • DAEDAE ✭✭✭
    Same here but odd. Im playing 2 accounts on 2 different IOS devices. 1 got bounced out and wont log back in. The other is in game but wont let me claim my dailies.
    q8ioi6bmc3t8.jpeg
    10km22uemxie.jpeg
  • KafitrarKafitrar ✭✭
    I'm getting this on my iPhone too. Also I get an error page when I try to get into my account through datacore.

    NoMethodError (undefined method `redeemed_supremium' for #<Season::Run:0x007fcde89516f0>):
    app/models/season/run.rb:43:in `to_hash'
    app/models/season/desc.rb:80:in `map'
    app/models/season/desc.rb:80:in `block in descriptions_for_character'
    app/models/season/desc.rb:72:in `descriptions_for_character'
    app/models/character.rb:291:in `add_seasons_to_hash'
    app/models/character.rb:284:in `full_description'
    app/models/player.rb:93:in `to_hash'
    app/controllers/player_controller.rb:236:in `block in index'
    app/models/change_tracker.rb:10:in `block in track'
    app/models/objective.rb:56:in `with_batch'
    app/models/change_tracker.rb:10:in `track'
    app/controllers/player_controller.rb:235:in `index'
    app/controllers/application_controller.rb:69:in `record_client_api'
    lib/execution_scope.rb:14:in `call'
    lib/execution_scope.rb:14:in `block in with_scope'
    lib/callback_manager.rb:183:in `call'
    lib/callback_manager.rb:183:in `wrap_operation'
    lib/execution_scope.rb:13:in `with_scope'
    app/controllers/application_controller.rb:56:in `with_execution_scope'
    app/controllers/application_controller.rb:23:in `block in process_action'
    app/controllers/application_controller.rb:22:in `process_action'
    lib/rails_same_site_cookie/middleware.rb:13:in `call'
  • ShanShan admin
    We're in the process of resolving this - thank you for your patience!
  • ArchieSArchieS ✭✭
    Shan wrote: »
    We're in the process of resolving this - thank you for your patience!

    OK thanks!

    Hopefully before the daily reward ends for chronitons lol
  • ShanShan admin
    Try again now please? :)
  • ArchieSArchieS ✭✭
    I'm in now - thanks!!
  • WaldoMagWaldoMag ✭✭✭✭✭
    Into as well . I have multiple accounts and was experiencing what @DAE was.
    Besides getting in I can claim my dailies.
  • Working now. Thanks, Shan!
  • ShanShan admin
    Thank you for reporting back :)
    An in-game mail was sent out with 250 Chronitons and 1x Voyage Revival Token.
  • VesmerVesmer ✭✭✭
    The issue’s back
  • ShanShan admin
    Vesmer wrote: »
    The issue’s back

    I see no other report of it being an issue at this time.
    If this persists for you please contact our Support Team, thank you!
  • VesmerVesmer ✭✭✭
    The issue is the same as in here

    https://forum.disruptorbeam.com/stt/discussion/19108/can-t-get-in-sign-in-error

    and it’s really far from being resolved.
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