[Resolved]An error logging in

Bekka

I get this when logging into my phone

Legate Damar

Lots of people are reporting it now.

JanewayRocks2

I got the same. Ah well….

Tinker Tailor Garak

Yep same here cross posting I'm on IOS and latest version of the game and operating system.

Bekka

Ok thanks, I didn't see another post... My bad

Riker's islan{DD}

+1 on both iOS and Windows.

Also if yiou eventually get the pop-up to go away, a "log-in" screen pops up, which does not progress either

Calabash

I'm getting this now as well. Any fix?

*Nomad* {PoF}

The servers are down Captain. They appear to have been hacked by a little ole lady from Leningrad.....

Brakebills

Same issue here, I am also on iOS and have the latest version of the game… 8.2.2

Jeden

Same on Android. Login prompt for the very first time, not working

Chris [VSA]

Same here. Windows 10, Android 10 and 11.

Loretta {PoF}

*Nomad* {PoF} wrote: »

The servers are down Captain. They appear to have been hacked by a little ole lady from Leningrad.....

Chekov, in my ready room. You're under suspicion.

DAE

Same here but odd. Im playing 2 accounts on 2 different IOS devices. 1 got bounced out and wont log back in. The other is in game but wont let me claim my dailies.

Kafitrar

I'm getting this on my iPhone too. Also I get an error page when I try to get into my account through datacore.

NoMethodError (undefined method `redeemed_supremium' for #<Season::Run:0x007fcde89516f0>):
app/models/season/run.rb:43:in `to_hash'
app/models/season/desc.rb:80:in `map'
app/models/season/desc.rb:80:in `block in descriptions_for_character'
app/models/season/desc.rb:72:in `descriptions_for_character'
app/models/character.rb:291:in `add_seasons_to_hash'
app/models/character.rb:284:in `full_description'
app/models/player.rb:93:in `to_hash'
app/controllers/player_controller.rb:236:in `block in index'
app/models/change_tracker.rb:10:in `block in track'
app/models/objective.rb:56:in `with_batch'
app/models/change_tracker.rb:10:in `track'
app/controllers/player_controller.rb:235:in `index'
app/controllers/application_controller.rb:69:in `record_client_api'
lib/execution_scope.rb:14:in `call'
lib/execution_scope.rb:14:in `block in with_scope'
lib/callback_manager.rb:183:in `call'
lib/callback_manager.rb:183:in `wrap_operation'
lib/execution_scope.rb:13:in `with_scope'
app/controllers/application_controller.rb:56:in `with_execution_scope'
app/controllers/application_controller.rb:23:in `block in process_action'
app/controllers/application_controller.rb:22:in `process_action'
lib/rails_same_site_cookie/middleware.rb:13:in `call'

Shan

We're in the process of resolving this - thank you for your patience!

ArchieS

Shan wrote: »

We're in the process of resolving this - thank you for your patience!

OK thanks!

Hopefully before the daily reward ends for chronitons lol

Shan

Try again now please?

ArchieS

I'm in now - thanks!!

WaldoMag

Into as well . I have multiple accounts and was experiencing what @DAE was.
Besides getting in I can claim my dailies.

Chris [VSA]

Working now. Thanks, Shan!

Shan

Thank you for reporting back
An in-game mail was sent out with 250 Chronitons and 1x Voyage Revival Token.

Vesmer

The issue’s back

Shan

Vesmer wrote: »

The issue’s back

I see no other report of it being an issue at this time.
If this persists for you please contact our Support Team, thank you!

Vesmer

The issue is the same as in here

https://forum.disruptorbeam.com/stt/discussion/19108/can-t-get-in-sign-in-error

and it’s really far from being resolved.