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Something needs to be done about the UC and Fleet Chat

Firstly I just want to say that stuff like this should not be allowed to happen in the UC this behavior has chased away many paying customers from this game including the one being ill portrayed in this screen shot...
1u68ii1yikrb.png

Secondly Fleet chat is not sufficient enough to communicate with the fleet through out boss battles and coordinate everyone... When it is live its fine... but when you log out and back again the chances are you will come across a completely blank chat. This is no good for managing a fleet. I think you can really do better with the chat, even if just giving admirals or officers the ability to send emails to fleet members that do not have to go through chat that can be verified that they were received and read... Captain Archer often got messages from Admiral Gardner As Picard got from his Admiral and so on so forth... Communication needs to exist at a level that either works or can be monitored for misconduct. The current chat that is used for the game needs to definitely be evaluated and either updated or upgraded, because it has been so long and gone so unattended that behavior like in the screen shot will fester and eventually become what everyone will judge this game upon...

Please Remove these bugs and get this game moving in the right direction as it once was...

Many thanks...

Comments

  • Wizzdome wrote: »
    Firstly I just want to say that stuff like this should not be allowed to happen in the UC this behavior has chased away many paying customers from this game including the one being ill portrayed in this screen shot...
    1u68ii1yikrb.png

    Secondly Fleet chat is not sufficient enough to communicate with the fleet through out boss battles and coordinate everyone... When it is live its fine... but when you log out and back again the chances are you will come across a completely blank chat. This is no good for managing a fleet. I think you can really do better with the chat, even if just giving admirals or officers the ability to send emails to fleet members that do not have to go through chat that can be verified that they were received and read... Captain Archer often got messages from Admiral Gardner As Picard got from his Admiral and so on so forth... Communication needs to exist at a level that either works or can be monitored for misconduct. The current chat that is used for the game needs to definitely be evaluated and either updated or upgraded, because it has been so long and gone so unattended that behavior like in the screen shot will fester and eventually become what everyone will judge this game upon...

    Please Remove these bugs and get this game moving in the right direction as it once was...

    Many thanks...

    I saw that you reported this behavior via ticket, thank you, this allows us to take action.
    Fixing chat is unfortunately not as easy and might not be feasible.

    Regarding behavior, we do have a filter, it is not perfect of course, and that's why players' reports are a tremendous help :)
  • *Nomad* {PoF}*Nomad* {PoF} ✭✭✭✭✭
    Shan wrote: »
    Wizzdome wrote: »
    Firstly I just want to say that stuff like this should not be allowed to happen in the UC this behavior has chased away many paying customers from this game including the one being ill portrayed in this screen shot...
    1u68ii1yikrb.png

    Secondly Fleet chat is not sufficient enough to communicate with the fleet through out boss battles and coordinate everyone... When it is live its fine... but when you log out and back again the chances are you will come across a completely blank chat. This is no good for managing a fleet. I think you can really do better with the chat, even if just giving admirals or officers the ability to send emails to fleet members that do not have to go through chat that can be verified that they were received and read... Captain Archer often got messages from Admiral Gardner As Picard got from his Admiral and so on so forth... Communication needs to exist at a level that either works or can be monitored for misconduct. The current chat that is used for the game needs to definitely be evaluated and either updated or upgraded, because it has been so long and gone so unattended that behavior like in the screen shot will fester and eventually become what everyone will judge this game upon...

    Please Remove these bugs and get this game moving in the right direction as it once was...

    Many thanks...

    I saw that you reported this behavior via ticket, thank you, this allows us to take action.
    Fixing chat is unfortunately not as easy and might not be feasible.

    Regarding behavior, we do have a filter, it is not perfect of course, and that's why players' reports are a tremendous help :)

    How about chat monitors? Geez, we had those on LYCOS in the 1990s, and Talk City in the early 2000s. Its OLD tech, and not that hard to implement.
    Founding ADM - PoF family of fleets (POF, POF2 & POF3) - Dear TP: Non sequitur. Your facts are uncoordinated.
  • Shan wrote: »
    Wizzdome wrote: »
    Firstly I just want to say that stuff like this should not be allowed to happen in the UC this behavior has chased away many paying customers from this game including the one being ill portrayed in this screen shot...
    1u68ii1yikrb.png

    Secondly Fleet chat is not sufficient enough to communicate with the fleet through out boss battles and coordinate everyone... When it is live its fine... but when you log out and back again the chances are you will come across a completely blank chat. This is no good for managing a fleet. I think you can really do better with the chat, even if just giving admirals or officers the ability to send emails to fleet members that do not have to go through chat that can be verified that they were received and read... Captain Archer often got messages from Admiral Gardner As Picard got from his Admiral and so on so forth... Communication needs to exist at a level that either works or can be monitored for misconduct. The current chat that is used for the game needs to definitely be evaluated and either updated or upgraded, because it has been so long and gone so unattended that behavior like in the screen shot will fester and eventually become what everyone will judge this game upon...

    Please Remove these bugs and get this game moving in the right direction as it once was...

    Many thanks...

    I saw that you reported this behavior via ticket, thank you, this allows us to take action.
    Fixing chat is unfortunately not as easy and might not be feasible.

    Regarding behavior, we do have a filter, it is not perfect of course, and that's why players' reports are a tremendous help :)

    How about chat monitors? Geez, we had those on LYCOS in the 1990s, and Talk City in the early 2000s. Its OLD tech, and not that hard to implement.

    Chat is being monitored by a specific software, it does catch a lot of things but it is not perfect.
  • afaik, that guy trolling UC does this for years now. Muting him makes him switch to another account (I guess he has like...a billion of them, damn) and I think, trolling on UC is his only purpose in his sad life.
    I can't believe it's not possible to fix the chat, while it was even possible 20 years ago on the crappiest software. Censors don't do anything. They're just annoying cause they censor harmless words while the biggest insults can be posted anyway.
    Fix the source of the problem, not the symptoms. Would be nice and thanks in advance.
  • *Nomad* {PoF}*Nomad* {PoF} ✭✭✭✭✭
    Shan wrote: »
    Shan wrote: »
    Wizzdome wrote: »
    Firstly I just want to say that stuff like this should not be allowed to happen in the UC this behavior has chased away many paying customers from this game including the one being ill portrayed in this screen shot...
    1u68ii1yikrb.png

    Secondly Fleet chat is not sufficient enough to communicate with the fleet through out boss battles and coordinate everyone... When it is live its fine... but when you log out and back again the chances are you will come across a completely blank chat. This is no good for managing a fleet. I think you can really do better with the chat, even if just giving admirals or officers the ability to send emails to fleet members that do not have to go through chat that can be verified that they were received and read... Captain Archer often got messages from Admiral Gardner As Picard got from his Admiral and so on so forth... Communication needs to exist at a level that either works or can be monitored for misconduct. The current chat that is used for the game needs to definitely be evaluated and either updated or upgraded, because it has been so long and gone so unattended that behavior like in the screen shot will fester and eventually become what everyone will judge this game upon...

    Please Remove these bugs and get this game moving in the right direction as it once was...

    Many thanks...

    I saw that you reported this behavior via ticket, thank you, this allows us to take action.
    Fixing chat is unfortunately not as easy and might not be feasible.

    Regarding behavior, we do have a filter, it is not perfect of course, and that's why players' reports are a tremendous help :)

    How about chat monitors? Geez, we had those on LYCOS in the 1990s, and Talk City in the early 2000s. Its OLD tech, and not that hard to implement.

    Chat is being monitored by a specific software, it does catch a lot of things but it is not perfect.

    I meant they had LIVE monitors. I was one of them on both platforms. People were credentialed as room monitors with power to ban people from chat for 24 hrs. They would "sign in" as a room mod. In this case, room mods could do a temporary ban, take screen shots and forward them to the team to review and take additional action.

    There are alot of really good people that would be happy to fill that role. UC has gotten worse and worse over the last 5 years, and it doesn't have to be that way.
    Founding ADM - PoF family of fleets (POF, POF2 & POF3) - Dear TP: Non sequitur. Your facts are uncoordinated.
  • WizzdomeWizzdome ✭✭✭
    I agree a live moderator would be more than sufficient... and could even be a voluntary thing as many players would not mind monitoring chat for trolling activities and hate speech. Heck I would volunteer...
  • Live moderators is not something we can consider at this time.
    But please, continue to report via ticket, with screenshots.
    As I said earlier, it is helpful and allows us to investigate/take action.

    Thank you!
  • orsu4f5rdgoi.png

    It's all the same person.

  • ioz5tdnpima4.png

  • I have more but I hope that's emough to act?
  • Enough...and return my stuck voyage!
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