I had this happen a while back ago, I contacted support and they took care of it. For me, I had sent a shuttle but the game considered that the time expired for sending the shuttle. I thought this issue was resolved and was not occurring anymore.
Greeting @Bylo Band , We will take notes on this issue. We recommend you to contact our CS and for sure they will gladly help you with this. Please let us know if we can help you in any other way. LLAP
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