Home› Engineering Room

Premium Rewards counters don't update in 11.0.1

hermdelicahermdelica ✭✭✭
in Engineering Room
oot3c91217ni.png

Whenever I get a free Premium Reward, either a single or a 10-pack, the counters in the Time Portal don't update until I close and restart the game.

Comments

  • scatterkeirscatterkeir ✭✭
    same, started noticing it yesterday I think.
  • /SSR/ AHSOG/SSR/ AHSOG ✭✭✭
    It's either very slow to update, or has to be restarted.
  • SlickSlick ✭✭✭
    Only way I can get them is by restarting the game. Basic rewards are affected, too... Not just premium awards.
    Fleet Admiral - Dazed & Confused 🤸🤸🙃 We are still waiting for Enterprise B, the Delta Flyer, and a Runabout! We should also have a TNG season 1 red shirt LT JG Worf, and a "Far Beyond The Stars" DS9 episode crew collection!
  • Speckles the Destroyer of WorldsSpeckles the Destroyer of Worlds ✭✭✭✭
    Any chance this is getting fixed? It's ridiculous that even after a month, I still have to keep rebooting the app any time I want to redeem rewards I won in the portal.
  • scatterkeirscatterkeir ✭✭
    Still happening
  • Shaw, Liam ShawShaw, Liam Shaw ✭✭✭
    This has been going on for months, I think. It's very annoying. I buy an offer, then have to exit the game and start it back up just to open my packs.

    Also with Campaign packs, and threshold/ranked packs in events, and single pulls from Gauntlet, etc. Basically everything is unavailable until a restart.

    Playing on Steam on Windows 11.
  • -:- AZ689-:- AZ689 ✭✭✭
    Other issues, introduced after the 3h downtime 2 weeks ago, haven’t been resolved either. Tickets get closed unanswered.
  • EtienneEtienne ✭✭✭
    edited November 19
    Here's the trick so you don't have to reboot every time. Save your Basic rewards pulls form the Gauntlet etc... and do one draw..... then your premium rewards will show up.

    Note: This doesn't work for the Honor Hall draws, that you have to reboot for


    This has been going on for awhile on Google play beta.
  • SoupKitchen RikerSoupKitchen Riker ✭✭✭✭✭
    Same here…
    “A committee is a cul-de-sac, down which good ideas are lured and quietly strangled.” —Mark TwainMEMBER: [BoB] Barrel of Bloodwine... We are recruiting and putting the “curv” in scurvy! Best Event Finish: #3 Honor Debt: Inconceivable...Honor Bank Account: Slowly building...
  • Gib - Admiral MarinersGib - Admiral Mariners ✭✭✭✭
    This needs to be fixed ASAP before people start quitting the game because of this STUPID action
  • STT CommunitySTT Community admin
    Greetings Captains, apologies for this weird bug. Tomorrow we're meeting with the product team to run an analysis and solution on these topics and get a fix asap on them. Apologies for the inconvenience. LLAP
Sign In or Register to comment.