This bug has affected me for nearly a year. A behold means you're locked out of the game. DB have no interest in fixing it, they have closed out my tickets without a solution (other than "buy a different device"!)
They cost themselves alot of money as I was a regular spender before this. I know it sounds petty but I'm glad that others are now affected as it might give them the financial impetus to finally fix it.
Oh, I reached VIP 6 before they disenfranchised me, FWIW.
My Moto G5 Plus didn't hang up but did not display the screen where prize was shown, terminated the application from Android and restarted later, same happened, the app did not go on because it was a 4* Behold, which I could not select seeing what I was selecting, I simply pressed where the select keys were supposed to be and the behold closed up, I chosed the right way just by miracle. Valeris which I had 1/4. This has happend with a 1* Time Portal Pack and with 3* and 1* Shuttle booster packs. To add a little more info, Galaxy A7 2017 has no problem at all with this, at least upto now.
Alright, we have a fix for this and have added it to a new client for Android, v3.1.1.
Please update to the new version and let me know what the outcome is, thank you!
The fix is only for the issue that appeared after upgrading to v3.1.0.
We are still looking at what is causing a similar issue with past clients.
Comments
They cost themselves alot of money as I was a regular spender before this. I know it sounds petty but I'm glad that others are now affected as it might give them the financial impetus to finally fix it.
Oh, I reached VIP 6 before they disenfranchised me, FWIW.
Please update to the new version and let me know what the outcome is, thank you!
The fix is only for the issue that appeared after upgrading to v3.1.0.
We are still looking at what is causing a similar issue with past clients.
Thanks!
After update:
So far so good. Putting out the word about the update. If anyone isn't fixed, I'll bring in their phone details. Thanks!
Did you update to v3.1.1 yet?
I have 3.1.0 but 3.1.1 is not showing in Play store
It might be due to your device unfortunately. Please let our Support Team know. Thank you!