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„Player not found“ - Issues to invite a player to squad and promote to squad leader

Zombie Squirrel Zombie Squirrel ✭✭✭✭✭
edited December 2017 in Engineering Room
I tried passing squad leadeship to another squad member, but when i hit the button „promote to squad leader“ nothing happened.

Tried it for all other 3 squad members and it worked fine.

Then i dismissed the player from squad, hoping it would fix it, but when i hit the re-invite button nxt to the player it says: „player not found“.

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•SSR Delta Flyers•

Comments

  • ShanShan ✭✭✭✭✭
    Has the player in question recently registered their account maybe?
  • Shan wrote: »
    Has the player in question recently registered their account maybe?

    I need to ask. To clarify, you mean the player set up an email and password in game recently, right? The player himself is playing since March 2017,
    •SSR Delta Flyers•
  • ShanShan ✭✭✭✭✭
    Yes, either email and password or via Facebook Connect.
    I would submit a ticket as well if you have not already done so.
  • Shan wrote: »
    Yes, either email and password or via Facebook Connect.
    I would submit a ticket as well if you have not already done so.

    Thank you for reaching back so fast. I ll ask.

    Should i submit the ticket, or the player which is affected?

    And if the affected player had recently registered, whats the work around?
    •SSR Delta Flyers•
  • ShanShan ✭✭✭✭✭
    It would be best for the player affected to submit the ticket and explain the situation.
    This will allow PS to look into the issue and help with a potential workaround.
  • Shan wrote: »
    It would be best for the player affected to submit the ticket and explain the situation.
    This will allow PS to look into the issue and help with a potential workaround.

    Thank you.

    Considering, event starts in 2 days and time of current ticket replies, its prob faster to disband the squad and let it set up new by the affected member. I ll tell him to submit a ticket regardless.

    •SSR Delta Flyers•
  • Shan wrote: »
    It would be best for the player affected to submit the ticket and explain the situation.
    This will allow PS to look into the issue and help with a potential workaround.

    I am that player. Playing since at least October 2016, email not changed in-game ... logged into this forum first time in October 2017, different email address.

    All the other players in the Squad are on iOS, I'm using Android, or so I understand
  • ShanShan ✭✭✭✭✭
    Shan wrote: »
    It would be best for the player affected to submit the ticket and explain the situation.
    This will allow PS to look into the issue and help with a potential workaround.

    Thank you.

    Considering, event starts in 2 days and time of current ticket replies, its prob faster to disband the squad and let it set up new by the affected member. I ll tell him to submit a ticket regardless.

    You will find that response times are now much quicker as the backlog of tickets has been dealt with.
    I am glad to know that disband the Squad is a work around.
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