What error message are you getting, and on which platform?
You can also submit a ticket via our portal directly of course, but you should be able from within the game as well.
It's on an iPhone 6 using iOS 11.2.1
Anytime I try using the in-game 'Contact Support', upon sending my message, I get an error messages saying: ERROR, an error occurred attempting to create a support ticket. Please email sttsupport@disruptorbeam.com for further assistance. Then I have a choice to "Contact Support", which gives me the same error message if I try to report the error.
OK - thank you for letting me know. I do not have more info on this yet, and no other reports either.
There was a potential cause yesterday, but as you say it started a few days ago, the cause is elsewhere.
![[SFW] Quick Claude](https://us.v-cdn.net/6030345/uploads/userpics/572/nQJ4R74T4MPHJ.jpg)
[SFW] Quick Claude
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You can also submit a ticket via our portal directly of course, but you should be able from within the game as well.
https://startrektimelines.zendesk.com/hc/en-us
Anytime I try using the in-game 'Contact Support', upon sending my message, I get an error messages saying: ERROR, an error occurred attempting to create a support ticket. Please email sttsupport@disruptorbeam.com for further assistance. Then I have a choice to "Contact Support", which gives me the same error message if I try to report the error.
There was a potential cause yesterday, but as you say it started a few days ago, the cause is elsewhere.