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Game Down? 01/17/2018

The Great GornholioThe Great Gornholio ✭✭✭✭✭
in Engineering Room
Yesterday I was unable to log in to the game through Facebook gameroom, but I could play in the browser. I just got kicked out and cannot get back in through the browser OR gameroom. Is it just me?

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    ShanShan ✭✭✭✭✭
    This was a temporary issue due to a server release, we are now recovering and working towards improvements to our server release process.
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    The Great GornholioThe Great Gornholio ✭✭✭✭✭
    Shan wrote: »
    This was a temporary issue due to a server release, we are now recovering and working towards improvements to our server release process.

    Aaaah thank you @Shan !
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    Almost a AngelAlmost a Angel ✭✭✭
    How old are these servers, I'm seeing a trend here.
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    Capt AjammCapt Ajamm ✭✭✭
    Can't get into game after being told to restart due to recipe change, but this is worse than not being able to craft recipes, at least before i was able to do voysges, shuttles, gauntlet, chat..now i can't play at all. Hangs at turbolifting to the bridge.
    ~ seeking out new life
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    Hunter247Hunter247 ✭✭✭✭
    Yeah. Voyages are going to crash and we are likely to miss our free crons window If they don't resolve soon
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    ShanShan ✭✭✭✭✭
    We found the cause of the issue and we are working on it!
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    Capt AjammCapt Ajamm ✭✭✭
    Shan wrote: »
    We found the cause of the issue and we are working on it!

    Thanks for letting us know, Shan
    ~ seeking out new life
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    ShanShan ✭✭✭✭✭
    OK this is now resolved, if you were unable to login on Android/Steam/FB you should now be able to.
    An in-game mail with some Chronitons will be sending out shortly.
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    The Great GornholioThe Great Gornholio ✭✭✭✭✭
    Shan wrote: »
    OK this is now resolved, if you were unable to login on Android/Steam/FB you should now be able to.
    An in-game mail with some Chronitons will be sending out shortly.

    Thank you! It is working now on Facebook!
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    MirrorMartiganMirrorMartigan ✭✭✭✭
    edited January 2018
    It seems as if the issue is NOT solved. Now the game shuts itself off when I attempt to play it! Also, I have been !offer into these forums for months. Why is my comment bring out in as guest!?
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    ShanShan ✭✭✭✭✭
    guest_849789529452544 wrote: »
    It seems as if the issue is NOT solved. Now the game shuts itself off when I attempt to play it! Also, I have been !offer into these forums for months. Why is my comment bring out in as guest!?

    On what platform/device are you playing.
    As for your name for the forums, please check your profile for instructions on how to change it. Thanks!
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    MirrorMartiganMirrorMartigan ✭✭✭✭
    I play via my android phone and Kindle.
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    guest_672389390745601guest_672389390745601 ✭
    edited January 2018
    I'm on an android tablet and the game refuses to load since about noon EST. Stalls just before it finishes. Just tried again and its up and running. Thnx!
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    MirrorMartiganMirrorMartigan ✭✭✭✭
    My issue has been corrected. Thanks Shran!
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    ShanShan ✭✭✭✭✭
    Shran had nothing to do with this :sunglasses:
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    Mirror CartmanMirror Cartman ✭✭✭✭✭
    Shan wrote: »
    Shran had nothing to do with this :sunglasses:

    We thank Shran regardless. :D

    latest?cb=20120403024913&path-prefix=en
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    JassadaJassada ✭✭✭
    I misread Shan's name in the beginning too. :D
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    JassadaJassada ✭✭✭
    Why can't you play? Which error message are you seeing?
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