Dang two tickets in one day for bugs- 2#voyage frozen

Mbannar

Anyone know a fix for this ,allready wasted about a hour now dont wanna have to waste another 24hours on support

Any tip are handy issue below

"voyage is stuck at 16ours on dilemma, runs about 20 seconds and then resets to 16hours(will attach pictures)

done multiple resets ,no luck still broke
tryed to recall, no luck hitting button does nothing

again more resets,cleared cache,have 1gb free, tried to turn phone off and restart, no luck on any of those"

Mbannar

Allready sumbitted ticket(forgot to put that at bottom)

SST - 9of7

Check your internet connection. From my experience that bug is only lag.

Mbannar

Naaa contected other apps and intrenet is fine, watching netflix on cell waiting on shuttles its doing fine

Catching up on ds9 havnt watched in forever

Mindreader

I can’t revive and I am on a very long voyage. I have use WiFi and not restarted the game and use my other divice with no luck. I also put in a ticket with a video.

Mbannar

And it seems that reading what we write is not a customer support strong point at DB,

"mbannar Today at 11:47

Comment moderated. ˜Shan

Mbannar

Issue reslove: that was the fastest ever 2nd reply i have ever had, normally 12-24 hour turn around that dude hit in less then 30mins,

@Shan and @Black Pebble and other DB emloyees

that dude needs a hardcore pay raise, Now thats how you handle a trouble ticket

So dang good job Ray
Thank you

Shan

I had to moderate your comment as it contained a private exchange between you and Player Support, this goes against our Community Guidelines.

Turn around on tickets can vary.