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[Resolved]New 5-star schematics missing from premium portals

Speckles the Destroyer of WorldsSpeckles the Destroyer of Worlds ✭✭✭✭
edited March 2018 in Past Anomalies
I opened a large number of premium packs (nearly 50) after the server changes last night and this morning.

I got a bunch of the 4* Borg Sphere 878 and 4* Hirogen Warships.

I did not see any 5*: IKS T'Ong or NX-01 Enterprise

Can somebody confirm these 5* ships are actually now in the premium packs?

We have a few posts on the general forums saying the same thing from other players.

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    JhamelJhamel ✭✭✭✭✭
    Confirmed. Opened about fifty purple portals and got only the new 4* schematics. The new 2* and 3* schematics have only dropped for me from green or white portals so far.
    "Everything about the Jem'Hadar is lethal!" - Eris (ST-DS9 Episode 2x26 "The Jem'Hadar")
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    ShanShan ✭✭✭✭✭
    I was about to create a thread for this, you beat me to it. Thank you!
    We are currently investigating the issue. I will update this thread once I have more information.
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    {SST} Captain Magenta Borealis{SST} Captain Magenta Borealis ✭✭✭✭
    Shan wrote: »
    I was about to create a thread for this, you beat me to it. Thank you!
    We are currently investigating the issue. I will update this thread once I have more information.

    Thank goodness!
    There are three ways to do something; the right way, the wrong way, and the Janeway.

    DB: Do Better.

    Member of Starship Trista    .
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    [7TW] UnkieB[7TW] UnkieB ✭✭✭✭✭
    Thanks Shan
    7TH Tactical Wing, now recruiting
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    NivenFresNivenFres ✭✭✭✭
    Just curious, did this affect the event packs too?
    "If it wasn't for autocorrect, we wouldn't have Tuvok on a Giraffe."
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    JhamelJhamel ✭✭✭✭✭
    edited March 2018
    Shan wrote: »
    This has now been fixed.
    Players having purchased premium packs while this was ongoing will receive compensation.

    Will they automatically get the compensation based on the amount of packs being opened in that time period or will the players have to ticket it? I can't remember how many packs I've opened, but it's been ten 10x "Q" packs and fifty to sixty regular purple portal pulls to stock up on the new 4* and 5* crew.
    "Everything about the Jem'Hadar is lethal!" - Eris (ST-DS9 Episode 2x26 "The Jem'Hadar")
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    YateballYateball ✭✭✭✭✭
    NivenFres wrote: »
    Just curious, did this affect the event packs too?

    Wondering the same..... I would assume so since they're essentially the same as the premiums?
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    SSR BarkleySSR Barkley ✭✭✭✭✭
    automagically? nice! i pulled 70 premium packs yesterday :'(
    /SSR/ Barkley - semi retired
    Second Star to the Right - Join Today!
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    JhamelJhamel ✭✭✭✭✭
    edited March 2018
    I see we've been buzzy, Reg. :)

    Oh by the way @Shan ... will that also enable the 3* ship schems of K'Tinga and NX-class in the blue and higher portals? They only dropped in the green and white ones so far.
    "Everything about the Jem'Hadar is lethal!" - Eris (ST-DS9 Episode 2x26 "The Jem'Hadar")
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    ShanShan ✭✭✭✭✭
    ErisTheVorta wrote: »
    I see we've been buzzy, Reg. :)

    Oh by the way @Shan ... will that also enable the 3* ship schems of K'Tinga and NX-class in the blue and higher portals? They only dropped in the green and white ones so far.

    Yes it will :)
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    ShanShan ✭✭✭✭✭
    OK the compensation has been automatically granted to the affected and you should also receive an in-game mail!

    Thank you for your patience :)
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    Tygra DaxTygra Dax ✭✭
    Compensation seems to be (per pull):
    - 30 5* IKS T'Ong Ship Schematic
    - 30 5* NX 01 Schematic
    - 20 3* K't'inga Battlecruiser Ship Schematic
    - 20 3* NX Schematic
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    NivenFresNivenFres ✭✭✭✭
    Tygra Dax wrote: »
    Compensation seems to be (per pull):
    - 30 5* IKS T'Ong Ship Schematic
    - 30 5* NX 01 Schematic
    - 20 3* K't'inga Battlecruiser Ship Schematic
    - 20 3* NX Schematic

    Thanks. Didn't see any level change, so couldn't tell.
    "If it wasn't for autocorrect, we wouldn't have Tuvok on a Giraffe."
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    Admiral_MorakAdmiral_Morak ✭✭
    Tygra Dax wrote: »
    Compensation seems to be (per pull):
    - 30 5* IKS T'Ong Ship Schematic
    - 30 5* NX 01 Schematic
    - 20 3* K't'inga Battlecruiser Ship Schematic
    - 20 3* NX Schematic

    I bought 6 event 10 packs and didn't notice a change. I guess less than 200 per ship wouldn't show a big jump.
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    [7TW] UnkieB[7TW] UnkieB ✭✭✭✭✭
    During the time in question I did 18 10x premiums, 21 singles & 5 event 10 pulls, got...

    1050 T'Ong
    1050 NX-01
    700 K'Tinga
    700 NX Class

    Thanks DB
    7TH Tactical Wing, now recruiting
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