Arena Bumping Timeframe
Odo Marmarosa
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A fleetmate has reported being bumped from an arena after a week of inactivity instead of the two weeks mentioned in the daily in-game reward message. Was this deadline changed in the game (but not corrected in the message), or is this a case of human error, or is this a bug?
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Comments
That is an absolutely absurd policy. You should be able to take a week or two off from the game and not have to worry about losing months of effort climbing rankings.
However we have identified an issue where a very small number of players have lost their rank due to some anomaly on our end. We are investigating and working towards steps to prevent this from happening.
What happened prior to you being unranked? Did you play at least once every 2 weeks?
Did you register your account maybe?