Missing Arena rewards for Captain Rank

CSR _Waylander

I only got 2 emails this morning with arena rewards instead of 3 for arena rewards. I should have got 45 for the Romulan warbird one. I have restarted my phone and app and still only 2.

Hunter247

The exact same thing happened to me and I raised a ticket with support for it.

[DB:LOL] eXo | Kurrostanza

I got the Captain and Commander rewards, but was missing Admiral rewards, so that's annoying.

V.

I'm missing all 3

barrydancer

Missing Admiral today, commander yesterday.

DavideBooks

I seem to be missing admiral as well. I only got 2.

Ulrikk

Anyone else missing daily rewards for an arena tier? I had my capt. and admiral division rewards waiting this morning, but my commander division reward was missing. I'm currently ranked around 11k, I haven't dropped to unranked FYI

Legate Damar

Yes, for me I’m missing the Admiral and Commander rewards, just created a ticket.

barrydancer

I was missing Admiral this morning and Commander yesterday,

Ånubis

Im also missing the Admiral ones too, raised a ticket for it

Drewsky

Yep, I'm missing the Admiral award. Guess it's ticket time!

Pallidyne

Missing Admiral this morning.

Jassada

I'm also missing the Captain and Admiral Division rewards.

Almost a Angel

Missing Captain ...I submitted ticket

Shan

We are looking into it!

Jassada

So no need to submit a ticket right now for this issue, if you haven't already?

DavideBooks

I put off a ticket for now.
I'm waiting for the in-game Mirror Picard.

...too soon?

Shan

Too old actually , like really stale at this point..

We are still investigating, you can submit a ticket or wait a bit until we know more.

Commander Sinclair

I got my admiral reward, but not other 2, and my fleet mates have reported getting various, but not all, arena rewards

Shan

We are seeing in on our end too, and we are continuing to investigate.

Hunter247

Thanks Shan.

Shan

We will be doing an in-game mail compensation for this, so if you have not sent a ticket in already, please do not send one. Thank you!

Daivahataka

Submitted a ticket about this 12 hrs ago as I didn't get the reward for the Admiral rank (the one that matters for voyages), glad to find out it wasn't just me (sorry to enjoy your misfortune folks!).