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Game Down Before Event?

Althea BiermontAlthea Biermont ✭✭✭✭✭
in Engineering Room
Tried to log on multiple times and get "An error occurred during sign in. Please try again later."

Comments

  • [FF] Darven Travos[FF] Darven Travos ✭✭
    Errors everywhere
  • ShanShan ✭✭✭✭✭
    Platform please?
  • [FF] Darven Travos[FF] Darven Travos ✭✭
    Android
  • Althea BiermontAlthea Biermont ✭✭✭✭✭
    iOS
  • Jim SteeleJim Steele ✭✭✭✭✭
    Facebook
    DB: Do Better
  • [DKA] henka[DKA] henka ✭✭
    I get the same error on my Android device.
  • [DC] Principia[DC] Principia ✭✭✭✭
    Both Android and Steam. Can't even sign in.

    Was in Steam, it started throwing errors and kicked me out. Tried opening on Android, doesn't work. Tried re-opening on Steam, it won't let me back in.
  • Hunter247Hunter247 ✭✭✭✭
    I am having trouble on Android as well
  • MuffanMuffan ✭✭
    Error on Steam as well.
  • ShanShan ✭✭✭✭✭
    We are working on it.
  • Ambrosius77Ambrosius77 ✭✭✭
    Cant sign in either... :s
  • Althea BiermontAlthea Biermont ✭✭✭✭✭
    Sounds like it's every platform then
  • LilBangersLilBangers ✭✭
    good to see you muffan, and ya down on android
  • [FF] Darven Travos[FF] Darven Travos ✭✭
    Just got back in, but it was trying to get me to log in
  • [7TW] UnkieB[7TW] UnkieB ✭✭✭✭✭
    t629ghkmysrm.png
    7TH Tactical Wing, now recruiting
  • LilBangersLilBangers ✭✭
    im in on android
  • ShanShan ✭✭✭✭✭
    You should be able to log in now.
  • Uhura’s SongUhura’s Song ✭
    Ditto
  • Althea BiermontAlthea Biermont ✭✭✭✭✭
    Shan wrote: »
    You should be able to log in now.

    Yep. Thanks
  • [FF] Darven Travos[FF] Darven Travos ✭✭
    Back in but not in my fleet
  • EdwynEdwyn ✭✭✭
    edited April 2018
    Not sure if this helps, but I was able to get in at 11:57 and received a “special offer” that was blank except for the header. I closed it, the tab flickered and then opened the blank offer again, then flickered and disappeared. After that I was locked out.

    Edit: apparently not helpful, as Shan was too quick with the fix.
  • Major_TomMajor_Tom ✭✭
    Down on android :/
  • ShanShan ✭✭✭✭✭
    Major_Tom wrote: »
    Down on android :/

    Try again please?
  • [DC] Principia[DC] Principia ✭✭✭✭
    Yes, I can log in.

    Did y'all seriously just break the game so you could push a $25 ship offer at the same time as an event start? Please don't do that.
  • MelysseMelysse ✭
    Was having sign in error. Got in. Now it thinks I’m not in a fleet (I’ve been in KM for more than a year) or squadron (I’m my squad’s leader). iOS iPhone X.
  • [FF] Darven Travos[FF] Darven Travos ✭✭
    Had to restart a bunch of times but seems fixed
  • ShanShan ✭✭✭✭✭
    [DC] Principia wrote: »
    Yes, I can log in.

    Did y'all seriously just break the game so you could push a $25 ship offer at the same time as an event start? Please don't do that.

    It is completely unrelated.
  • ShanShan ✭✭✭✭✭
    Melysse wrote: »
    Was having sign in error. Got in. Now it thinks I’m not in a fleet (I’ve been in KM for more than a year) or squadron (I’m my squad’s leader). iOS iPhone X.

    Please try restarting again and if this persists, contact Support and explain the situation.
  • Data1001Data1001 ✭✭✭✭✭
    Melysse wrote: »
    Was having sign in error. Got in. Now it thinks I’m not in a fleet (I’ve been in KM for more than a year) or squadron (I’m my squad’s leader). iOS iPhone X.

    Had the same issue here (Android 6.0). Switched to another account, that one was fine. Switched back to the initial, problematic account, and the problem resolved itself. A fleet member (playing on iOS, I believe) also logged in to find herself out of the fleet, but a restart of the game fixed it.


    Could you please continue the petty bickering? I find it most intriguing.
    ~ Data, ST:TNG "Haven"
  • Zombie Squirrel Zombie Squirrel ✭✭✭✭✭
    Shan wrote: »
    [DC] Principia wrote: »
    Yes, I can log in.

    Did y'all seriously just break the game so you could push a $25 ship offer at the same time as an event start? Please don't do that.

    It is completely unrelated.

    This is very odd, since in the past whenever u add new stuff, like ppl to vault , we got error pops all off a sudden. But this time its unrelated?
    •SSR Delta Flyers•
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