Log in problem

S31

I am having log in problem today, is it me or did that happen to everyone?

Aegon Forester

Can't either. Or rather I get the "Communicating with Starfleet" - screen and obviously it does nothing of the sort.
Probably crashed just when I renewed my monthly card, so I'm looking forward to sorting that one out

Ironagedave

same issue for me

Darth Grandpa

Ah, so it's not just me. Already rebooted my Ipad, reconnected the wifi, but still only getting "Communicating with Starfleet"......

Puknuti

Here too, game is down.

Eurymone

Same here. Maybe it has something to do with the planned maintenance.

Darth Grandpa

What planned maintenance?

V.

hmm they said that was 8 am. this is an impressive outage so far.

AMDG

same here game is down on a mobile device but ok on facebook/gameroom.

Eurymone

Is there any other way of playing than mobile or fb gameroom? My fb is on different email.

AMDG

steam account on pc

[G5618] DSBeam

same here, down on Android and Crew Management tool

Cpt Caotic

again well good choise to get the server down at the same time you want to collected the cronitons, my suggestion, start the work outside the cronitons collecting time

[RotP] Amadeus

#metoo Android UK @Shan any updates?

[RotP] Amadeus

Btw 2nd time in a week 😒 pay your bills DB 😋

Ironagedave

I have to say the timing of this maintenance is infuriating on the eve of an event, chroniton cadet day and when people are probably still event crew levelling. It would have been better to do this yesterday it's been 2 hours now and this has put back my voyage schedule to get more chrons for levelling.

I've just basically thrown a supply kit away

KaiRo

Had everything in the game being slow, so I tried restarting the game and now it hangs on communicating to Starfleet... i guess some server issue causing a huge slowdown.

Eurymone

Yup, my voyage is probably out of AM. I suppose they will refund this situation somehow.

AMDG

Back online.

Black Pebble

The maintenance hasn’t begun yet, so if you’re having login issues, it would be unrelated.

If you’re still unable to log into the game, could you please provide the device you’re on, and what geographical region you’re in?

Thurthorad

iOS and Ireland

Eurymone

Back online, but was Android, Poland.

.|.KENT

Back on now. android uk.

Darth Grandpa

Ipad in the Netherlands is also back online now.

Black Pebble

Whatever was going on seemed to be focused in Europe. We haven’t identified what the cause was. However please note the maintenance will be beginning soon, so there is a likelihood of different connectivity issues then.

V.

No we had it here in NY. I had it on steam, facebook, and devices.

Shan

Confirming that the game was not down on our end, as has been previously the case, this was likely due to a global connectivity outage. This is something we have no control upon

[G5618] DSBeam

Back online. Android Germany

Eurymone

Global connectivity outage - interesting.

Jim Steele

Im having difficulties logging on with Facebook, but seems fine in android, go figure?

KaiRo

I had issues at the time as well, Android/Austria, so Europe as well. Some stuff in the game still feels slightly slow but in a tolerable area again (and logging in works).