DisruptorBeams Handling of Special Offers seems Unethical

Drsheep

I am thoroughly disgusted with Disruptorbeam and their handling of special offers. For at least the eighth time I have only received the offer of Starry Nights or Dilithium Overload. These sub par special offers that are only a "40%" bonus while many other players are receives the pack offers that are "400%" offer.

This seems straight up unethical to provide different rewards to different players on a hidden system that they claim to be random. Then on top of that they find a mistake in characters given in packs is wrong so they give an extra character per pack to players as compensation. So now many players got a 400% offer, and then double 4* characters. While other players (like myself) are given the same garbage again. This game has competitive awards, they should not be giving some players better options that others, that is rigging the system.

Farmogoyf

You are assigning the same percent increase value to both the 40, and 400%, but those numbers aren't talking about the same thing. The 40% increase is for Dilithium only (the most expensive resource in the game), and 400% is the based on the combined additional premium packs, Chronitons, and Dil you get.

If you would use the Dil from the 40% pack to buy only Chrons and Premium packs, then the 400% pack is a much better deal. If you aren't interested in the (likely) almost all honor the premium packs will give you, that offer becomes not quite so good, and the Dil Overload isn't such a bad deal, because at least with extra Dil, you can extend Voyages, buy event packs, etc...

Drsheep

The actually direct comparison of perceived value of the packs is not real problem here. The problem is that there is a difference in value and there is no transparency on how they are handed out. And DB has a track record of their "random" algorithms not working. The random for how special offers are handed out is blind, which leads to possibility of shady handling of it.

Skizzy • VIP0 • §ë

I also think it seems rather unethical.

Odo Marmarosa

Unfair? Yes. Inconsistant? For sure. Random? Illogical? Frustrating? Yes, yes, yes. But unethical? Nope. That implies a certain amount of malice. Unless one concedes the whole concepts of PTW and RNG as unethical this isn't any worse.

Skizzy • VIP0 • §ë

I concede that the whole concept of PTW is unethical.

Drsheep

Odo_Marmarosa wrote: »

Unfair? Yes. Inconsistant? For sure. Random? Illogical? Frustrating? Yes, yes, yes. But unethical? Nope. That implies a certain amount of malice. Unless one concedes the whole concepts of PTW and RNG as unethical this isn't any worse.

Because the system is blind, you can not prove for or against malicious intent. Or that what ever they are using to decide who gets what offer is not bugged.

With the selection process being blind this equates to me saying some of you can have this for $5 and some of you can have it for $50. They I just tell each of you if you get to pay 5 or 50. Did I choose who got which, maybe you will never know.

Odo Marmarosa

Let me try to clarify my remarks. I dont think the selection process is random; (although it very well could be) there is likely some sort of algorithm that factors in a player's purchase history (though the question of it is bugged or even based on accurate assumtions is a whole different issue). Maybe it is just my free-market instinct, but I see nothing wrong ethically with DB offering different players different offers, especially in a game where whales pay the equivalent of a household appliance each week to score high in events or be the first to max the newest toon..it isn't fair to me that they have the cash to blow on it while I do not. It is frustrating that I am not offered the deals I know I am likely to buy, and it is puzzling, from my view on the outside, how this is good buisness sense. But unless you want to argue over the ethics of our entire economic system, there isnt anything wrong MORALLY with this whole special offers mess.