I was just about to message you when I saw you had already posted again! I checked in with the team, and unfortunately, it looks like there will only be the webshop free pull this time.
Thank you so much for reaching out — and apologies for the inconvenience. We truly appreciate your support and understanding!
I was just about to message you when I saw you had already posted again! I checked in with the team, and unfortunately, it looks like there will only be the webshop free pull this time.
Thank you so much for reaching out — and apologies for the inconvenience. We truly appreciate your support and understanding!
🖖
Your Star Trek Timelines Community Team
If you're open to additional feedback, I'd suggest that giving players a free single pull doesn't really do anything to encourage us to purchase the elusive treasures pack, since the single pull never grants us access to the crew that are considered 'elusive treasures' (ie: crew not yet in the portal). My single pull was 3 crew who have been in the portal for years.
I was just about to message you when I saw you had already posted again! I checked in with the team, and unfortunately, it looks like there will only be the webshop free pull this time.
Thank you so much for reaching out — and apologies for the inconvenience. We truly appreciate your support and understanding!
🖖
Your Star Trek Timelines Community Team
Another piece of free advice. If your pop up originally said there were two free Pulls, just do the second Pull. Much better customer service than "We misspoke. Maybe next time."
"The truth is like a lion; you don't have to defend it. Let it loose; it will defend itself."
Comments
- Claim one free 1x Elusive Treasures pull in-game as well! But act quick becuase it will only be active until Tuesday the 22nd
Also, the artwork in the announcement is for an older elusive treasures pack, not the current iteration.
They changed the text after the fact, so despite initially offering 2 free pulls, they're only giving us 1 free pull. Nice...
I was just about to message you when I saw you had already posted again! I checked in with the team, and unfortunately, it looks like there will only be the webshop free pull this time.
Thank you so much for reaching out — and apologies for the inconvenience. We truly appreciate your support and understanding!
🖖
Your Star Trek Timelines Community Team
If you're open to additional feedback, I'd suggest that giving players a free single pull doesn't really do anything to encourage us to purchase the elusive treasures pack, since the single pull never grants us access to the crew that are considered 'elusive treasures' (ie: crew not yet in the portal). My single pull was 3 crew who have been in the portal for years.
Another piece of free advice. If your pop up originally said there were two free Pulls, just do the second Pull. Much better customer service than "We misspoke. Maybe next time."