Thanks Shan I was communicating with one that at the time was not receiving him. Maybe they got him too. But, he was going to contact support. Hope, it turns out to be not a problem.
Edit
I never seen the community reward reached so fast. I wonder if this caused the initial problems
So what is likely happening is that those players need to have an event reward to claim to receive the Community Rewards. So they will be awarded with the next rewards or at the end of the event.
Comments
Edit
I never seen the community reward reached so fast. I wonder if this caused the initial problems