UK access to game down also during several hours of recent skirmish event.
As a UK player I can say it was certainly fine for me all the way through, via home broadband and mobile network. Though I was engaged in conversation with players in the UK that couldn’t log on.
I don't know what happened before, but I'm in Ontario, Canada (as were some of the other people who posted with issues in that other thread). I cannot use cell data directly to access because the game is on an iPad, and I can access these forums.
The last time the game would load for me was last night - I haven't had any access to it since. I have tried to access the game through my iPad tethered to a cell phone, in two countries, and on my home wifi (so definitely not the provider being a problem, since we're talking about three different providers at minimum). I have submitted a ticket, and posted in the support thread for people with support issues who cannot yet start their own thread here, and have no problem accessing this forum in any of the three ways I have accessed it today, as listed above.
I have received no response to either my posts here on this forum or by email. It's been 13 hours since I first discovered the problem, approximately 20 hours since I last successfully logged in. I feel like I'm being ignored here. The game gets to exactly the same stage of loading ("Gravimetric Wells") every time and then stalls out and goes no further no matter how long I sit with the app open. I have tried restarting the game and restarting my device multiple times. I have checked the app store for updates and there are none. I was doing better than I ever have before in the event, too...
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As a UK player I can say it was certainly fine for me all the way through, via home broadband and mobile network. Though I was engaged in conversation with players in the UK that couldn’t log on.
That’s a shame, I felt it was productive and worth continuing.
You can possibly still read it here: https://forum.disruptorbeam.com/stt/discussion/11298/cant-log-in/p1
The last time the game would load for me was last night - I haven't had any access to it since. I have tried to access the game through my iPad tethered to a cell phone, in two countries, and on my home wifi (so definitely not the provider being a problem, since we're talking about three different providers at minimum). I have submitted a ticket, and posted in the support thread for people with support issues who cannot yet start their own thread here, and have no problem accessing this forum in any of the three ways I have accessed it today, as listed above.
I have received no response to either my posts here on this forum or by email. It's been 13 hours since I first discovered the problem, approximately 20 hours since I last successfully logged in. I feel like I'm being ignored here. The game gets to exactly the same stage of loading ("Gravimetric Wells") every time and then stalls out and goes no further no matter how long I sit with the app open. I have tried restarting the game and restarting my device multiple times. I have checked the app store for updates and there are none. I was doing better than I ever have before in the event, too...