CAN'T LOG IN

Captain P (ESB)

Hello guys, I can't log in into my account. What's wrong?

SMM

Me 2. 2 accounts. Same device as writing this.

SMM

DB please post looking into this

Captain P (ESB)

Hello DB, I am able to log in now, but can't finish my voyage. I am not able to complete my voyage.

SMM

Where are you

Captain P (ESB)

Basically not able to finish anything.

SMM

Where are you

SMM

Still can't log in

guest_988418629324800

Unable to log into Timelines. Finally was able to even log in to forums! YIKES! Multiple failed attempts to log in to ST Timelines from 8 a.m. to present (10:45 MST). I'm guessing the system is down. Any information available yet?

Maripacs

I haven't been able to log in for a long time either.

SMM

Please state you location. Country

Captain P (ESB)

Netherlands for me.

Maripacs

Canada (Ontario )

Friendly Fire

Having similar issues, in the UK on Virgin Media, if I use a VPN then I can log in fine

Captain P (ESB)

This is giving you loads of trust. When will there be sufficient info regarding what's happening.

muskeg

Been over 3 hours now and still can’t get into game via internet on my iPad, though my internet is fine for everything else. I just tried getting in via cell on my phone (by turning off wifi) and that worked, though it is hard to do much on a tiny screen.

Captain P (ESB)

@Shan, this is not really helping to regain trust. As I understand this, at this template people can work and at others they can't. This turns into a really bad situation, as I and many others feel that we aren't treated on the same level.

Maripacs

Any updates on this? I still can't get into the game, about 3 hours now.

[DDF] Remco

Same here, can't get into the game, tried both Android and Steam versions. Based in the Netherlands. Internet works fine (otherwise I couldn't be posting this).

Sixsmith

Same here....just staring at the login screen...pondering why Reed is smaller than everyone else

Sixsmith

Further to previous comment, can access using mobile data but not WIFI. What's all that about. Have sent a ticket. Look forward to receiving the usual "we have yet to receive widespread reports on this issue" excuse they normally fob me off with.

[DDF] Remco

Hmm, I suddenly got an error on Steam (on the load screen) and when I clicked it away, the game actually start working.....

guest_474242002337792

Seems like it's not letting people log in on wifi

[DDF] Remco

And now it's loading forever in the Voyages screen. I'm not on WiFi but on cable now, so it could be an issue between ISP and DB, but I don't think it's specifically WiFi related.

Edit: just disabled WiFi on smartphone to load game over 4g, but no such luck. :-(

SMM

UK Virginmedia customers complain by calling 150

Sixsmith

SMM wrote: »

UK Virginmedia customers complain by calling 150

It's not Virgins fault, surely?

Captain P (ESB)

Still not able to get on, and what's worse not messages from DB. Come on guys, there's much money involved by the players, and in my case a whole Fleet that I am serving as Admiral, but I can't get in touch with them. Who is able to play and who isn't. This is losing me and many other players their position in this mission. This negliance is what is causing people to leave this game.

Meggs

Same here in Vienna/Austria

SMM

Complain to your ISP that supplies your broadband.

[DDF] Remco

SMM wrote: »

Complain to your ISP that supplies your broadband.

Well, if I can get into any other game or to every other website in the world, I don't think my ISP is to blame. I don't think anyone at the ISP has thought: "Let's block DB STT and nothing else".....

Sixsmith

Netflix is working fine on my WiFi. As are my other games (I cheated on you dB sorry, not sorry) so it's nothing to do with my Internet provider