Not connecting on Facebook

Raijinmeister

I tried different browsers and the game is not loading on facebook.

Even after rebooting the pc the problem persists.

The connection seems ok and I'm not having problems accessing other sites, like the forum, for example.

Anybody else with this problem since today?

Zann Calcore (ISA)

I was locked out of participating in this event for about a day and a half due to this Facebook problem. Should I start a ticket or can the FB players expect a compensation in the near future? @Shan ? @JazzRiker ?

Mr. Lincoln

Maybe @janitor?

guest_1046116015276032

Im having same issue

Raijinmeister

guest_1046116015276032 wrote: »

Im having same issue

Thanks.
I tried the gaming room and nothing too.

marcuscat

can not connect via facebook here either, tried firefox and edge and chrome and nothing.

DScottHewitt

Raijinmeister wrote: »

I tried different browsers and the game is not loading on facebook.

Even after rebooting the pc the problem persists.

The connection seems ok and I'm not having problems accessing other sites, like the forum, for example.

Anybody else with this problem since today?

So not just me then? I have a Dilemma up and game won't load!!!!!!

Friendly Fire

Same here tried multiple browsers and even tried a vpn, not working

Raijinmeister

I contacted their support informing this but I would like a word from DB side to know what is going on.

The time is running during an event and we are locked outside of the game.

Bekka

I am having this same issue (2 different browsers and 2 different accounts), and on the link to this it said it is answered, but I don't see an answer from DB as to what is going on. this is during the event! I haven't even done my dailies, and its 9:30pm. So I would love to hear when this is going to be fixed, I can't get on my phone to play right now, so this is severely causing major problems.

guest_794681753632768

Raijinmeister wrote: »

I contacted their support informing this but I would like a word from DB side to know what is going on.

The time is running during an event and we are locked outside of the game.

Problem is I don't know if Db is around on weekends, so might be a long wait ;(

guest_814956139151360

I have the same problem - in both browsers and Gameroom???

DALE K

i can't get in either

Phil Wilce

I cant get in to play on Facebook either; i have tried on Google Chrome and Firefox and via gamesroom and still nothing! It wont even let me submit a ticket as its not recognising my username yet its clearly showing on here! I mean seriously STT, this is an event weekend and no-one can play via facebook, its horrendous!!

are_dub [ET]

Raijinmeister wrote: »

guest_1046116015276032 wrote: »

Im having same issue

Thanks.
I tried the gaming room and nothing too.

Me three

marcuscat

been like this for hours, and I not able to create a ticket

Zann Calcore (ISA)

I’ve also tried through Facebook on multiple devices, WiFi sources, and browsers, but to no avail. What is up with this?

DScottHewitt

guest_794681753632768 wrote: »

Raijinmeister wrote: »

I contacted their support informing this but I would like a word from DB side to know what is going on.

The time is running during an event and we are locked outside of the game.

Problem is I don't know if Db is around on weekends, so might be a long wait ;(

I don't care if it is Orion Grand High Orgy Week. People pay cashy folding money for this game. It needs to be fixed when it breaks...??????

are_dub [ET]

marcuscat wrote: »

been like this for hours, and I not able to create a ticket

Create a ticket here: https://startrektimelines.zendesk.com/hc/en-us

guest_904549038878726

Cant log into facebook either. It seams to work in steam but my facebook account and steam account are different

*Nomad* {PoF}

Have a couple in my fleet that messaged me, they can't get on either.....yoohoo! Tech support? Hello??

Aegon Forester

Same here. It is been hours and no change: blank screen on facebook.
It would be nice if there were any reaction at all.

Antasil

same problem here

guest_794681753632768

DScottHewitt wrote: »

guest_794681753632768 wrote: »

Raijinmeister wrote: »

I contacted their support informing this but I would like a word from DB side to know what is going on.

The time is running during an event and we are locked outside of the game.

Problem is I don't know if Db is around on weekends, so might be a long wait ;(

I don't care if it is Orion Grand High Orgy Week. People pay cashy folding money for this game. It needs to be fixed when it breaks...??????

well whether you care or not, doesn't change the fact that their might not be anyone there lol. But might be a good point to bring up to them:)

which seems evident by the lack of response which has been going on for like 8 or more hours now

Captain Zlog

Misery loves company, I see...

guest_804443289747456

Still broken?

Emperor Borg Drone (SC)

Just tried twice on Gameroom and directly on Facebook and it gives me a blank screen. It's not a big deal for me since I mostly log in to Gameroom for purchases only, but I feel for everyone else in this thread

jewelsofsound(STJ)

Raijinmeister wrote: »

I tried different browsers and the game is not loading on facebook.

Even after rebooting the pc the problem persists.

The connection seems ok and I'm not having problems accessing other sites, like the forum, for example.

Anybody else with this problem since today?

Well, this and everyone else here makes me feel a little better...
Same issue here since approx 9-10pm Central Time Friday.
I was hoping I was not locked out or something weird. Blank screen here also through Facebook on multiple browsers. I will attempt to send a ticket via the link above. Thanx @are_dub

DALE K

i guess the big winners are those who play mobile. that seems to be the only way in.

jewelsofsound(STJ)

BOOM! 6:18am Central: I'm in! All the best to the rest of you.

Raijinmeister

jewelsofsound(STJ) wrote: »

BOOM! 6:18am Central: I'm in! All the best to the rest of you.

Same here.

Well, I hope they say happened because I couldn't complete my dailies, gauntlet, voyage, etc...

Not to mention the time lost during the event.

V.

wow that took all night. thank god for the mercy of sleep to pass the time.