It is happening to me as well. I found that if I click the triangle, and log into my facebook ad preferences, and then wait a bit, the ad will finish in the background without crashing the game, and I get my reward.
Yeah its great DB learns from its mistakes, last time it took only a couple hours before the malificient ad-network was taken down now its failing and crashing since last night. Stop using malificient adnetworks dont give them second chances. Use ad networks that have proven records, the bad blood created is NOT worth the very low extra income generated by useless ad networks. Im so totally done being forced to sending in tickets every day....which i dont cause i hate sending in tickets, More chrons lost more boosts lost and almost just almost lost every single ounce of fun left in this game.
Same issues here on iOS(Apple) and ipads. When i hit add, i see for like 0.5 seconds the screen of the add, then screen turns black, but luckily after 5seconds or so, i get back to the normal screen and get my double rewards.
So its not as bad as for others. Started yesterday, 1 out of 10 adds seem to work fine though.
I clicked on something and it sent me to a "manage your Facebook ads" site. I refuse to have a Facebook account so this is pretty strange. I'm a level 80 first day player and I don't want to have to abandon the game due to forced Facebook usage.
I'm seeing this. Seems to be multiple adverts, but all served from m.facebook.com.
The advert is blank, no sound, and usually crashes the TimeLines app causing it to restart. I do not get the doubled rewards.
Rather annoying as its going to cost me 150 chrons today.
Moto G6. Android 9. Fully patched and updated.
Some adverts do work, it seems to be a lucky dip.
In addition to the previous broken ads (the ones that were black-screening and then crashing the game), now the normal ads play but then won't close/end. I have to restart the game. Very frustrating on croniton cadet day.
Samsung Galaxy 8+, Android 9.0
So far tried:
Closing/reopening game
Closing game, force stop, clear cache, restarting game
Closing game, force stop, clear cache, restart phone
All morning long the game is trying to get me.to watch Facebook ads. I do not play through face book, I dont even have Facebook, everytime it does this. The game crashes and I do not get 25 bonus chrinitons for said ad.
@Shan [Android] The ads are from m.facebook.com . For God's sake, please exclude this domain from your ads pool. I'm wasting a lot of time because of this.
All right, this has been fixed, again. Please restart the app.
This should not have happened and the relevant team is investigating why it did.
Thanks for getting it fixed again, since it's now been 2 rounds of a few lost tickets can we now get a mail with some enclosed tickets or are we still getting nadda?
All right, this has been fixed, again. Please restart the app.
This should not have happened and the relevant team is investigating why it did.
Thanks for getting it fixed again, since it's now been 2 rounds of a few lost tickets can we now get a mail with some enclosed tickets or are we still getting nadda?
This is not something that has affected everyone so a global mail is not something we will do. You may however submit a ticket if you have not already done so.
All right, this has been fixed, again. Please restart the app.
This should not have happened and the relevant team is investigating why it did.
I restarted the game and now it's not showing me the broken ads anymore but the regular ads won't close/end and the only way to get out of them is to close the game and reopen. Basically, all the ads are broken for me now
Samsung Galaxy S8+, Android 9, game version 7.1.1
Tried:
Closing/reopening game
Closing game, force stop, clear cache, restarting game
Closing game, force stop, clear cache, restart phone
Okay, i might have an idea, since ads work on my ipad which is on latest iOS, while i havn t updated my other ipad devices on iOS 12.2 yet. Will try later updating and report back.
Did you update the os for your device or something, like I said it is likely something else than what has been discussed in this thread.
For me the answer is no, I did not update the OS. Nor did I install/uninstall any new apps.
It was working fine yesterday morning, then you said it was fixed, then the same problem as before started again with the addition of now the close button in Unity Ad network ads is non functional.
Three others in my guild chat are having the same issue.
I had no trouble in Arizona, but I just flew in to Dallas Texas and had ads crash the game. I tapped around on it but this is all I could get to come up.
Updating to iOS 12.2. didn t make any difference....but since i still get the rewards, i don t bother anymore. If screen turns black for 5 seconds now 99% of time, then it is.
Comments
Check out our website to find out more:
https://wiki.tenforwardloungers.com/
Moto G6, Android 9
So its not as bad as for others. Started yesterday, 1 out of 10 adds seem to work fine though.
I clicked on something and it sent me to a "manage your Facebook ads" site. I refuse to have a Facebook account so this is pretty strange. I'm a level 80 first day player and I don't want to have to abandon the game due to forced Facebook usage.
The advert is blank, no sound, and usually crashes the TimeLines app causing it to restart. I do not get the doubled rewards.
Rather annoying as its going to cost me 150 chrons today.
Moto G6. Android 9. Fully patched and updated.
Some adverts do work, it seems to be a lucky dip.
Samsung Galaxy 8+, Android 9.0
So far tried:
Closing/reopening game
Closing game, force stop, clear cache, restarting game
Closing game, force stop, clear cache, restart phone
This should not have happened and the relevant team is investigating why it did.
Thanks for getting it fixed again, since it's now been 2 rounds of a few lost tickets can we now get a mail with some enclosed tickets or are we still getting nadda?
This is not something that has affected everyone so a global mail is not something we will do. You may however submit a ticket if you have not already done so.
Did you check the ad network?
I restarted the game and now it's not showing me the broken ads anymore but the regular ads won't close/end and the only way to get out of them is to close the game and reopen. Basically, all the ads are broken for me now
Samsung Galaxy S8+, Android 9, game version 7.1.1
Tried:
Closing/reopening game
Closing game, force stop, clear cache, restarting game
Closing game, force stop, clear cache, restart phone
So please help me by providing relevant details like the ad network and what the ad is for.
EDIT: NVM, found it, Unity Ad network, and it's every ad from that network
How can i figure out the ad network at iOS? Screen turns black within less than 1 second, no chance to figure what kind of ad it is.
Regardless of the platform, you should be able to check the network by clicking on this:
Of course if the screen turns black immediately that will not help.
Did you update the os for your device or something, like I said it is likely something else than what has been discussed in this thread.
That’s all very odd, because a Unity ad (FF XV playable ad) worked just fine for me on iOS 12.2 a moment ago.
It was working fine yesterday morning, then you said it was fixed, then the same problem as before started again with the addition of now the close button in Unity Ad network ads is non functional.
Three others in my guild chat are having the same issue.