I bought one pack. Got a Reno and a purple behold and 6 schemes (I think, it was a lot of schemes, either way). The behold was in a weird spot (second row, far left), but outside of that, it seemed normal to me.
No e-mail or packs here yet. Is this going to take a few minutes? Or is this just for the blank packs and not the broken packs?
There was no broken pack. The email sent out was for the blank packs.
I have looked into your situation, and you will need to submit a ticket for that specific case.
As far as I know it is an edge case and will need to be handled by PS.
No e-mail or packs here yet. Is this going to take a few minutes? Or is this just for the blank packs and not the broken packs?
There was no broken pack. The email sent out was for the blank packs.
I have looked into your situation, and you will need to submit a ticket for that specific case.
As far as I know it is an edge case and will need to be handled by PS.
Comments
Was it Reno or a random 5*?
A Reno.
Came here to comment on same
We sent out transmissions this time around, yes.
Transmissions were sent? When?
30-40 min ago
Ummm....they may have been sent...delivery is another thing which is to say, they weren't
Didn't get them, got the message about the update. but not the "normal" event transmissions.
As far as the event packs/offers go, they are live again and working properly.
We are looking at who was affected and will remedy it for them
So do I
And also to know if the "Chakotay Uniform" only gets by replicating it.
Lord Master @Shan do your magic
Have you restarted and tried again?
Thank you for your patience while we were resolving this.
There was no broken pack. The email sent out was for the blank packs.
I have looked into your situation, and you will need to submit a ticket for that specific case.
As far as I know it is an edge case and will need to be handled by PS.
Yeap... Several times.
But not matter because I replicate that uniform.
Thanks @Shan
P.S.: What's the deal with that email? Do I have to receive one?
Email was received and the 3 blank packs I tried were restored.
Thanks for resolving quickly.
Not seeing anything, restarted several times. Was not my main account though.
Then send in a ticket or update it if you had already sent on in for this.
Ugh what a purple crocodile response
Not if you did not purchase an event pack and had issues with it
Just bought two and had no problems at all... except for that minor issue with the server errors and replicate some items.
Thanks @Shan
You rock