Still waiting for my replacement event pack. The event is now well underway...
Same here. Ticket was filed Wednesday, 15 min after the bugged packs went live. Only did 2 single pulls for 650 dilithium each. First was blank, no crew delivered, but 650 dilithium charged.
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You can indeed submit a ticket and support will look into it for you.
Edit: received replacement
Same here. Ticket was filed Wednesday, 15 min after the bugged packs went live. Only did 2 single pulls for 650 dilithium each. First was blank, no crew delivered, but 650 dilithium charged.