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Anybody have crew that just vanished?

Capt. Joseph MuddCapt. Joseph Mudd ✭✭✭
in The Bridge
I had a 5/5 immortalized Captain Spock that has completely vanished. Not in the freezer and shows up blank in the vault. I contacted customer service to see if they can help... any thoughts?
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Comments

  • Legate Damar Legate Damar ✭✭✭✭✭
    Maybe he wasn’t immortalized? Would go out the airlock.
  • Capt. Joseph MuddCapt. Joseph Mudd ✭✭✭
    I got 4 from a campaign and one from a pull, so I know he was immortalized... I just noticed he was gone for some reason.
  • Veterinary PhloxVeterinary Phlox ✭✭✭✭✭
    I used to keep crew at 99 unless they were immortalized. I stopped after accidently airlocking a level 99 SR I'd just FFed. Thankfully I noticed and was able to restore them and freeze them properly.
    Six degrees in Inter-species Veterinary Medicine. Treating all manner of critters, from Tribbles to Humans.

    Starport
  • W.W. CarlisleW.W. Carlisle ✭✭✭✭✭
    A fleet mate lost Shinzon that way. He sent him to the freezer and when he went to get him he was gone. I think he was compensated with portals.
    W.W. CarlislePlayed since January 20, 2019Captain Level- 99 (May 9, 2022)VIP 14Crew Quarters: 485/485Most recent/Lowest- Anbo-jyutsu Kyle Riker (1/5* Lvl 30) 5/29/23Immortalized x-866 5* x184, 4* x 490, 3* x91, 2* x62, and 1* x27Most recent Immortal - Tearful Janeway 4* 5/25/23Current non-event project- Improving my Science base skill. Retrieval Project- Mestral 1/5*
  • SoupKitchen RikerSoupKitchen Riker ✭✭✭✭✭
    A couple of years ago, I had a couple crew disappear out of my freezer, but they replaced them right away.
    “A committee is a cul-de-sac, down which good ideas are lured and quietly strangled.” —Mark TwainMEMBER: [BoB] Barrel of Bloodwine... We are recruiting and putting the “curv” in scurvy! Best Event Finish: #3 Honor Debt: Inconceivable...Honor Bank Account: Slowly building...
  • (FF) Joe240(FF) Joe240 ✭✭✭
    They can find the date you deleted crew and restore it if needed.
  • Commander SinclairCommander Sinclair ✭✭✭✭✭
    happened to me twice a couple years ago. one time it was 3 crew all at once.

    I thought they fixed that bug.

    Definitely submit a ticket, they can fix it pretty quickly. Screenshots always help!
    I want to become a Dilionaire...
  • Legate Damar Legate Damar ✭✭✭✭✭
    Did they say what happened?
  • Capt. Joseph MuddCapt. Joseph Mudd ✭✭✭
    No, just that they’d had a few reports of it happening.
  • [Deleted User][Deleted User] ✭
    So I wonder how many of us have been victims without noticing. We really shouldn't have to keep such a close tab on our cards TP. 🙄
  • [TKO]TrainWay©[TKO]TrainWay© ✭✭✭
    I wonder about the majority who don't pay that close attention to our crew quarters or freezer, how many have disappeared and we have just questioned our sanity. Haha
  • W.W. CarlisleW.W. Carlisle ✭✭✭✭✭
    I would think it would have to be a 4*-5* crew to go unnoticed for long. Once you finish those collections, you'd notice if the counter drops. All 21 of my 5*s are out and I have a spreadsheet of my immortal 4/5* crew besides. Some players would notice within a day, tops.
    Have we noticed any pattern to the disappearances? Certain crew? Certain traits? Circumstances? When a collection is added and they are working on the Vault?
    Always a 5*?
    W.W. CarlislePlayed since January 20, 2019Captain Level- 99 (May 9, 2022)VIP 14Crew Quarters: 485/485Most recent/Lowest- Anbo-jyutsu Kyle Riker (1/5* Lvl 30) 5/29/23Immortalized x-866 5* x184, 4* x 490, 3* x91, 2* x62, and 1* x27Most recent Immortal - Tearful Janeway 4* 5/25/23Current non-event project- Improving my Science base skill. Retrieval Project- Mestral 1/5*
  • Gib - Admiral MarinersGib - Admiral Mariners ✭✭✭✭
    I had a 3 vanish a long time ago,
  • SovinoxSovinox ✭✭✭
    Gib - Admiral Mariners wrote: »
    I had a 3 vanish a long time ago,

    Which one, if I may ask? I recently picked a 3* Restless Trip Tucker in a voyage and my vault showed I did not own it, yet I know I ranked high enough to pick it during the event in which he appeared earlier this year. I assumed I must inadvertently spaced him, but now I wonder if he ‘disappeared’ after reading this thread.
  • Legate Damar Legate Damar ✭✭✭✭✭
    I think it’s easy to accidentally airlock 3* crew without noticing.
  • W.W. CarlisleW.W. Carlisle ✭✭✭✭✭
    Our fleet actually put a notice up near the end of the last event to remind everyone that Booker was new and not to airlock him.
    W.W. CarlislePlayed since January 20, 2019Captain Level- 99 (May 9, 2022)VIP 14Crew Quarters: 485/485Most recent/Lowest- Anbo-jyutsu Kyle Riker (1/5* Lvl 30) 5/29/23Immortalized x-866 5* x184, 4* x 490, 3* x91, 2* x62, and 1* x27Most recent Immortal - Tearful Janeway 4* 5/25/23Current non-event project- Improving my Science base skill. Retrieval Project- Mestral 1/5*
  • Gib - Admiral MarinersGib - Admiral Mariners ✭✭✭✭
    Sovinox wrote: »
    Gib - Admiral Mariners wrote: »
    I had a 3 vanish a long time ago,

    Which one, if I may ask? I recently picked a 3* Restless Trip Tucker in a voyage and my vault showed I did not own it, yet I know I ranked high enough to pick it during the event in which he appeared earlier this year. I assumed I must inadvertently spaced him, but now I wonder if he ‘disappeared’ after reading this thread.

    It was sniper reed.
  • barrydancerbarrydancer ✭✭✭✭✭
    I can't prove it, but I KNOW I had immortalized the blue Counselor Troi and a few others that just weren't there when I went into the Vault to look at something.

    On flip side, I somehow wound up with 4 Liuetenant Chekovs after his first event and I didn't buy any packs.
  • SlickSlick ✭✭✭
    edited December 2020
    I wonder if it's related to the immortalized achievement counter being off by 1. My acheivement count shows one more than the actual count in the vault. Now I'm thinking I lost someone and didn't notice?
    Fleet Admiral - Dazed & Confused 🤸🤸🙃 We are still waiting for Enterprise B, the Delta Flyer, and a Runabout! We should also have a TNG season 1 red shirt LT JG Worf, and a "Far Beyond The Stars" DS9 episode crew collection!
  • W.W. CarlisleW.W. Carlisle ✭✭✭✭✭
    All of them are off by one. Achievement says I'm at 318. Vault says 317.
    W.W. CarlislePlayed since January 20, 2019Captain Level- 99 (May 9, 2022)VIP 14Crew Quarters: 485/485Most recent/Lowest- Anbo-jyutsu Kyle Riker (1/5* Lvl 30) 5/29/23Immortalized x-866 5* x184, 4* x 490, 3* x91, 2* x62, and 1* x27Most recent Immortal - Tearful Janeway 4* 5/25/23Current non-event project- Improving my Science base skill. Retrieval Project- Mestral 1/5*
  • TP do better!! ~Colli~ (PoF)TP do better!! ~Colli~ (PoF) ✭✭✭✭✭
    edited December 2020
    W.W. Carlisle wrote: »
    All of them are off by one. Achievement says I'm at 318. Vault says 317.

    The Achievement includes dupes, the Vault doesn’t 🖖

    Example: You immo two 1* Sulu’s, the vault says 1, the achievement says two :smiley:
    “What's a knockout like you doing in a computer-generated gin joint like this?”

    Proud member of Patterns of Force
    Captain Level 99
    Played since January 2017

    TP: Do better!!!
  • W.W. CarlisleW.W. Carlisle ✭✭✭✭✭
    It might, but I have only one of each. Vault shows one to go in my current bottom row of immortal, for my 317.
    27 1*
    53 2*
    88 3* (still need to finish Book)
    128 4*
    21 5*
    317 total
    I don't have the resources to do dupes. The counter has been off for as long as I've watched it.
    W.W. CarlislePlayed since January 20, 2019Captain Level- 99 (May 9, 2022)VIP 14Crew Quarters: 485/485Most recent/Lowest- Anbo-jyutsu Kyle Riker (1/5* Lvl 30) 5/29/23Immortalized x-866 5* x184, 4* x 490, 3* x91, 2* x62, and 1* x27Most recent Immortal - Tearful Janeway 4* 5/25/23Current non-event project- Improving my Science base skill. Retrieval Project- Mestral 1/5*
  • StephLovesVoyagerStephLovesVoyager ✭✭✭✭✭
    Mine's out too and I don't have any dupes. The DNA sheet says I have 138 as well.

    I thought it was what you had to get to advance to the next one but I noticed the faction achievement says 6/7 and I have 6 stars on the faction view, so not sure now.

    ix5ywjt6q1lm.jpg
    o62211ic6txc.jpg
    Going boldly since April 2020 | My Datacore profile
  • Legate Damar Legate Damar ✭✭✭✭✭
    edited December 2020
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    My counter was off after creating the Duras sisters.

  • W.W. CarlisleW.W. Carlisle ✭✭✭✭✭
    Maybe they are the glitch? I have them too. Tuvix as well, but I'm just off by one. Anyone know any new enough players that they don't have the Sisters? I think there might be 1 or 2 in my fleet.
    W.W. CarlislePlayed since January 20, 2019Captain Level- 99 (May 9, 2022)VIP 14Crew Quarters: 485/485Most recent/Lowest- Anbo-jyutsu Kyle Riker (1/5* Lvl 30) 5/29/23Immortalized x-866 5* x184, 4* x 490, 3* x91, 2* x62, and 1* x27Most recent Immortal - Tearful Janeway 4* 5/25/23Current non-event project- Improving my Science base skill. Retrieval Project- Mestral 1/5*
  • guest_1212252069953536guest_1212252069953536 ✭
    It is not just crew disappearing! I had 28 premium 10 packs banked to play, After I played 1 which should have left 27 the count showed 20. This was on 12/2 during the update. I logged off thinking the count would reset and it did - to 10! Have been going back and forth with cust serv since 12/2 with no help! Finally requested contact from cust serv boss - no return contact back yet. WATCH ALL YOUR ASSETS!
  • W.W. CarlisleW.W. Carlisle ✭✭✭✭✭
    To quote my mom "That **tsk tsk**". She retired recently and has taken an interest in my game to pass the time. She'll never play herself, but every time I pull a portal, she goes " What'd we get?" I have 3 packs left and am watching like a hawk now!
    W.W. CarlislePlayed since January 20, 2019Captain Level- 99 (May 9, 2022)VIP 14Crew Quarters: 485/485Most recent/Lowest- Anbo-jyutsu Kyle Riker (1/5* Lvl 30) 5/29/23Immortalized x-866 5* x184, 4* x 490, 3* x91, 2* x62, and 1* x27Most recent Immortal - Tearful Janeway 4* 5/25/23Current non-event project- Improving my Science base skill. Retrieval Project- Mestral 1/5*
  • Legate Damar Legate Damar ✭✭✭✭✭
    guest_1212252069953536 wrote: »
    It is not just crew disappearing! I had 28 premium 10 packs banked to play, After I played 1 which should have left 27 the count showed 20. This was on 12/2 during the update. I logged off thinking the count would reset and it did - to 10! Have been going back and forth with cust serv since 12/2 with no help! Finally requested contact from cust serv boss - no return contact back yet. WATCH ALL YOUR ASSETS!

    How many items are in your inventory?
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