Portals don't count in your inventory. I'm currently 87 items over capacity, but, since mine is constantly moving, I've never lost anything. If it was emptying a slot they would all go anyway.
W.W. CarlislePlayed since January 20, 2019Captain Level- 99 (May 9, 2022)VIP 14Crew Quarters: 485/485Most recent/Lowest- Anbo-jyutsu Kyle Riker (1/5* Lvl 30) 5/29/23Immortalized x-866 5* x184, 4* x 490, 3* x91, 2* x62, and 1* x27Most recent Immortal - Tearful Janeway 4* 5/25/23Current non-event project- Improving my Science base skill. Retrieval Project- Mestral 1/5*
It is not just crew disappearing! I had 28 premium 10 packs banked to play, After I played 1 which should have left 27 the count showed 20. This was on 12/2 during the update. I logged off thinking the count would reset and it did - to 10! Have been going back and forth with cust serv since 12/2 with no help! Finally requested contact from cust serv boss - no return contact back yet. WATCH ALL YOUR ASSETS!
I am the one who will be replying to you, and I will hopefully get to it today.
Reps tracked down all the packs you've purchased/received and I will look further into it.
I do remember that on that day we had a glitch where all pack notifications pips showed double the count than they should have. It didn't last long but that might have caused the confusion unfortunately.
755/1000 - why? Do you think the packs were discarded? One cust serv rep stated that the update could cause accounting issues.
Unclaimed packs are not items and are not part of the inventory.
As such unclaimed packs are not impacted by the inventory rules and are not discarded.
Shan, do you suggest that we all keep detailed spreadsheets for this? What would be acceptable for customer service to give our paid for stuff back?
Only ask because I'm sure I didn't airlock that Convergance Day Quark we were discussing in another thread. Nor, come to think of it, several other cards that I no longer appear to own. But unfortunately I had put trust into this game and don't have the time or inclination to repeatedly screenshot and keep meticulous records - the vault should be my record.
Years ago when the freezer was first introduced people had some immortalized crew vanish. I had a Cardassian Kira go MIA. They replaced her no questions. But other than that, no. Haven't heard of it.
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This is a very very old glitch - I want to say maybe 2-1/2 or 3 years ago it happened? Never got fixed.
Yes, everyone's achievements are one off what they should be. I am not sure if that includes players who came in after the glitch started.
I am the one who will be replying to you, and I will hopefully get to it today.
Reps tracked down all the packs you've purchased/received and I will look further into it.
I do remember that on that day we had a glitch where all pack notifications pips showed double the count than they should have. It didn't last long but that might have caused the confusion unfortunately.
I don't have any fusion crew - saving that project up for later.
Can confirm this is me, I started playing in April (?) this year.
I suppose this is a glitch that works in our favour, if we get our Achievement reward 1x point earlier than we should?
Makes keeping an eye out for vanishing crew harder.
Unclaimed packs are not items and are not part of the inventory.
As such unclaimed packs are not impacted by the inventory rules and are not discarded.
Only ask because I'm sure I didn't airlock that Convergance Day Quark we were discussing in another thread. Nor, come to think of it, several other cards that I no longer appear to own. But unfortunately I had put trust into this game and don't have the time or inclination to repeatedly screenshot and keep meticulous records - the vault should be my record.
If you have anything greater than 1 in that column, it's a frozen dupe.
I found 7 frozen dupes that I apparently have and I honestly only remember doing 4 of those.