I am sorry this is still an issue for some of you, we're working on it but it is not something that can be solved in one click unfortunately.
We used to have some lag at event starts, but usually max 3-5mins, so something must have changed on ur back end, since i doubt more players are playing events right at the start than before(i assume it‘s quite the other way).
How are things now?
I am told they should be much better.
I was able to get in around 12:35 (eastern). Initially, most everything in the game was moving slowly, but that cleared up after a few minutes.
Also, FYI, the $4.99 shuttle boost offer isn't going away after the 2x limit. I only purchased 2, because I don't care to be kicked out of the game. Again, that's just an FYI.
Was able to get in using a different device. In order to get in from my phone I had to uninstall and reinstall the app (tried clearing the cache first, didn't work).
Whatever your servers did to mess up the app on my phone, they did a good job.
I run the game through Steam. Loads fine now for me and so far everyone in our fleet. For phones, may need to reinstall the app like ChaosChild said.
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Or, to solve the Kobayashi Maru, try eating an apple.
With 5 minutes left in my gauntlet, my game restarted and I’m getting stalled at the same spot as this morning when the event started. I was in first place with 4 unused crew! Ugh
With 5 minutes left in my gauntlet, my game restarted and I’m getting stalled at the same spot as this morning when the event started. I was in first place with 4 unused crew! Ugh
I am also stalled at the same point as this morning during the login. Just started doing it a few minutes ago...
Edit: I was able to get back in after about 10 minutes. Not sure if it was wide spread, or jus a few of us.
“A committee is a cul-de-sac, down which good ideas are lured and quietly strangled.” —Mark TwainMEMBER: [BoB] Barrel of Bloodwine... We are recruiting and putting the “curv” in scurvy! Best Event Finish: #3 Honor Debt: Inconceivable...Honor Bank Account: Slowly building...
Comments
That post by Shan was NOT "blamy" at all. Sometimes a restart does help. You also need to restart for it to actually load when it is fixed.
Here's an idea. Get rid of the hundreds of pop ups for events in weeks to come and tier 8 crew 'offers'. They pop up over everything and screw it up.
We know where the Event and Time portals are we don't need to be bashed around the head with it on every start up or recall of a shuttle!
We used to have some lag at event starts, but usually max 3-5mins, so something must have changed on ur back end, since i doubt more players are playing events right at the start than before(i assume it‘s quite the other way).
I am told they should be much better.
I was able to get in around 12:35 (eastern). Initially, most everything in the game was moving slowly, but that cleared up after a few minutes.
Also, FYI, the $4.99 shuttle boost offer isn't going away after the 2x limit. I only purchased 2, because I don't care to be kicked out of the game. Again, that's just an FYI.
other than I hate one faction , faction events lol
Was able to get in using a different device. In order to get in from my phone I had to uninstall and reinstall the app (tried clearing the cache first, didn't work).
Whatever your servers did to mess up the app on my phone, they did a good job.
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Or, to solve the Kobayashi Maru, try eating an apple.
If they need a second hamster to trade off with, my Munchkin is a force in the wheel! He'll straighten it up.
I am also stalled at the same point as this morning during the login. Just started doing it a few minutes ago...
Edit: I was able to get back in after about 10 minutes. Not sure if it was wide spread, or jus a few of us.