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[Resolved]5x Discovery Beholds

(ST) Dreadnought (ST) Dreadnought ✭✭✭
edited December 2022 in Past Anomalies
Hi Team,

The 5x Discovery Beholds are taking payment of £12.99 but not allocating the Beholds. The offer states they are 1300 dilithium but the portal sells them at 950 dilithium currently.

I bought 2 packs with a 3 limit. Now the offer has disappeared and no Discovery Beholds on portal are available?

Regards
Dreadnought

Comments

  • ShanShan ✭✭✭✭✭
    (ST) Dreadnought wrote: »
    Hi Team,

    The 5x Discovery Beholds are taking payment of £12.99 but not allocating the Beholds. The offer states they are 1500 dilithium but the portal sells them at 950 dilithium currently.

    I bought 2 packs with a 3 limit. Now the offer has disappeared and no Discovery Beholds on portal are available?

    Regards
    Dreadnought

    Looking into it!
  • (ST) Dreadnought (ST) Dreadnought ✭✭✭
    Shan wrote: »
    (ST) Dreadnought wrote: »
    Hi Team,

    The 5x Discovery Beholds are taking payment of £12.99 but not allocating the Beholds. The offer states they are 1500 dilithium but the portal sells them at 950 dilithium currently.

    I bought 2 packs with a 3 limit. Now the offer has disappeared and no Discovery Beholds on portal are available?

    Regards
    Dreadnought

    Looking into it!

    Thanks Shan
  • ShanShan ✭✭✭✭✭
    This has been fixed, you should now see claimable packs :)
  • Commander SinclairCommander Sinclair ✭✭✭✭✭
    Same happened to me, I submitted a ticket and they got to it under an hour! :)
    I want to become a Dilionaire...
  • ShanShan ✭✭✭✭✭
    Commander Sinclair wrote: »
    Same happened to me, I submitted a ticket and they got to it under an hour! :)

    We've been working on it to ensure it got fixed quickly and without needing intervention from Support :)

    Our apologies for the inconvenience!
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