It is interesting how quickly they respond when money is involved. But try to get a simple answer to a simple question and they ignore the thread.
Greetings Captains, the quick response is also correlated due to the nature of the problem (offering Corrupted Badge again back in October) and most of our Captains providing feedback extremely quick. We don't ignore any topics or threads, we do our best to keep your gaming experience excellent. LLAP
You DO seem to ignore any topics or threads that involve us asking questions. Or at least you don't answer the questions, or respond in any way, so you can't blame us for assuming that you're ignoring us.
Apologies Captain, It's never our intention. If we can answer any of your questions, we will always be glad to help. LLAP
You keep saying things like this, but you never *actually* answer the questions.
These questions have simple, definitive answers, as the changes we're asking about have already gone live. But you're not just ignoring the questions, you actively refuse to answer them. You've said "We can't answer quick questions such as "How much honor" or specific amounts of rewards since that decision comes from our Product Team", but the decisions have already been made. We just want to know what the decisions were. That should be extremely straightforward, even if it means you have to ask the team for more info.
Please, answer the questions. Don't just throw out meaningless platitudes that help nobody.
It is interesting how quickly they respond when money is involved. But try to get a simple answer to a simple question and they ignore the thread.
Greetings Captains, the quick response is also correlated due to the nature of the problem (offering Corrupted Badge again back in October) and most of our Captains providing feedback extremely quick. We don't ignore any topics or threads, we do our best to keep your gaming experience excellent. LLAP
You DO seem to ignore any topics or threads that involve us asking questions. Or at least you don't answer the questions, or respond in any way, so you can't blame us for assuming that you're ignoring us.
Apologies Captain, It's never our intention. If we can answer any of your questions, we will always be glad to help. LLAP
Start a Pinned thread where questions can be asked.
Take the questions a few at a time to the Team.
Get the answers.
Come back and respond to each question post with the appropriate answer.
"The truth is like a lion; you don't have to defend it. Let it loose; it will defend itself."
Answers
You keep saying things like this, but you never *actually* answer the questions.
Case in point, in this thread players have asked specific questions about changes to the game that have already been implemented, but the details haven't been communicated well.
https://forum.wickedrealmgames.com/stt/discussion/21202/dilemma-reward-change
These questions have simple, definitive answers, as the changes we're asking about have already gone live. But you're not just ignoring the questions, you actively refuse to answer them. You've said "We can't answer quick questions such as "How much honor" or specific amounts of rewards since that decision comes from our Product Team", but the decisions have already been made. We just want to know what the decisions were. That should be extremely straightforward, even if it means you have to ask the team for more info.
Please, answer the questions. Don't just throw out meaningless platitudes that help nobody.
Start a Pinned thread where questions can be asked.
Take the questions a few at a time to the Team.
Get the answers.
Come back and respond to each question post with the appropriate answer.