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Dear DB, your Math is wrong.

Dear DB

Today I got an offer of 30 10x packs and 1500*dilithium for $50 (or 415 dkk which is the usual 20-30% overpriced) with a big sign saying 400 % value.

Well your Math doesn't add up.

I have in the last sometimes gotten an offer of 10 10x packs for $10 also described as 400% value.

Well three of those packs, equals the 30 packs in the new offer, so that is 400% value. But that leaves 1500 dilithium for $20, and I can buy that any time in the game.

So I am getting three fifth of the offer at 400% value and the last two fifth of the offer at a regular 100% value.

And you know what, that doesn't make the combined offer a 400% value offer. And that makes your offer a misleading offer!

I know it's a smal thing but it annoys me big time when I cant trust what I am offered.

Comments

  • Paladin 27Paladin 27 ✭✭✭✭✭
    To be fair these are off their regular prices of 650 dil per pack and what dil costs.

    10 packs = 6500 dil is $79.26 regularly based on 99.99 for 8200 dil offer.

    30 packs = 19500 dil plus 1500 is 21000 dil or $256 based off 99.99 dil offer.

    If this also comes with chrons you need to add that in at the "regular" price is 150 dil per 50 chrons, but even without that the $256 is high enough to be able to call it a 400% value.
  • Then they should really call their 10 10x pack offer 600% value or something.
  • AviTrekAviTrek ✭✭✭✭✭
    The math is always based off of base DIL prices. I'll point out that compared to Monthly Cards these offers are less than 100% value.
  • Travis S McClainTravis S McClain ✭✭✭✭✭
    This is a surprisingly handy microcosm of why there are so many issues with players becoming angry about the economics of the game.

    The most frustrating for me to hear (and I can only guess how DB personnel feel about it) is when we hear from players expecting that other things remain static so as to preserve whatever made the content they bought yesterday special.

    "Letting other people have it in an event after I paid $50 for it last week is a slap in the face!" No, expecting that content not to be circulated by any more attractive terms than the ones you accepted is a slap in the face to reality.

    Come on, folks. That's not how economics work. Timelines isn't exempt from those simple, basic concepts. Prices drop. Sale prices don't become the new base price. Why is this that hard for so many people old enough to be spending their own money on game content to grasp?
  • AviTrekAviTrek ✭✭✭✭✭
    This is a surprisingly handy microcosm of why there are so many issues with players becoming angry about the economics of the game.

    The most frustrating for me to hear (and I can only guess how DB personnel feel about it) is when we hear from players expecting that other things remain static so as to preserve whatever made the content they bought yesterday special.

    "Letting other people have it in an event after I paid $50 for it last week is a slap in the face!" No, expecting that content not to be circulated by any more attractive terms than the ones you accepted is a slap in the face to reality.

    Come on, folks. That's not how economics work. Timelines isn't exempt from those simple, basic concepts. Prices drop. Sale prices don't become the new base price. Why is this that hard for so many people old enough to be spending their own money on game content to grasp?

    Why should players who used honor/dollars to fuse picard get 50k honor for compensation? They paid for the privilege of having him with an extra star for 1-4 events. They shouldn't then get that 50k honor back for free. At most they should have gotten 40k honor as the "used" price of Picard.
  • Last thing I worry about is the math.... it really is made to look like a amazing deal which it can be for some people and it will not be for others. The one thing I do really find appalling is that on a lot of these offers it states: "One time only" (which we know not to be true), This should be removed.
    "I'm sorry Dave, I'm afraid I can't do that"
  • “One time only” refers to how many times you can buy the current special. Some specials you can buy “up to three times”...these you buy once only
    DB = Climbing up an endless wall...
  • Hunter247Hunter247 ✭✭✭✭
    AviTrek wrote: »
    Why should players who used honor/dollars to fuse picard get 50k honor for compensation? They paid for the privilege of having him with an extra star for 1-4 events. They shouldn't then get that 50k honor back for free. At most they should have gotten 40k honor as the "used" price of Picard.

    People who upgraded Picard had a reasonable expectation that a fourth star would not be possible through other means. If DB had made it clear that they would be giving Picard as a freebie many players would not have purchased him.
  • “One time only” refers to how many times you can buy the current special. Some specials you can buy “up to three times”...these you buy once only

    It doesn't matter what it seemingly refers to, what matters is that anyone getting this for the first time will assume it is a one time offer (not a one time today offer... which is a ludicrous idea to even consider).
    "I'm sorry Dave, I'm afraid I can't do that"
  • AviTrekAviTrek ✭✭✭✭✭
    Hunter247 wrote: »
    AviTrek wrote: »
    Why should players who used honor/dollars to fuse picard get 50k honor for compensation? They paid for the privilege of having him with an extra star for 1-4 events. They shouldn't then get that 50k honor back for free. At most they should have gotten 40k honor as the "used" price of Picard.

    People who upgraded Picard had a reasonable expectation that a fourth star would not be possible through other means. If DB had made it clear that they would be giving Picard as a freebie many players would not have purchased him.

    But they still got value from his use. So why do they get the full "cost" back. I bought crew slots the week before they went on sale. Should I get a refund on the price difference? There had never been a dil sale on crew slots, so I expected there never would be.
  • I also think all weekly offers are "one time buy only".... when you can buy a offer multiple times it is a special reason that is marketed that way.
    "I'm sorry Dave, I'm afraid I can't do that"
  • Travis S McClainTravis S McClain ✭✭✭✭✭
    AviTrek wrote: »
    This is a surprisingly handy microcosm of why there are so many issues with players becoming angry about the economics of the game.

    The most frustrating for me to hear (and I can only guess how DB personnel feel about it) is when we hear from players expecting that other things remain static so as to preserve whatever made the content they bought yesterday special.

    "Letting other people have it in an event after I paid $50 for it last week is a slap in the face!" No, expecting that content not to be circulated by any more attractive terms than the ones you accepted is a slap in the face to reality.

    Come on, folks. That's not how economics work. Timelines isn't exempt from those simple, basic concepts. Prices drop. Sale prices don't become the new base price. Why is this that hard for so many people old enough to be spending their own money on game content to grasp?

    Why should players who used honor/dollars to fuse picard get 50k honor for compensation? They paid for the privilege of having him with an extra star for 1-4 events. They shouldn't then get that 50k honor back for free. At most they should have gotten 40k honor as the "used" price of Picard.

    I wasn't even thinking of that incident, to be honest. I'm also unclear if you're angry at me over it for some reason, and if you are, why that is. It's not like I've put forth some kind of manifesto about the point you're protesting.

    My only point was that too often, players seem to feel that they should get to micromanage which parts of the game's economics remain static and which ones should change, and that's a power not enjoyed by any consumers. It's irrational to demand it or to cry foul about not having it.
  • AviTrekAviTrek ✭✭✭✭✭
    AviTrek wrote: »
    This is a surprisingly handy microcosm of why there are so many issues with players becoming angry about the economics of the game.

    The most frustrating for me to hear (and I can only guess how DB personnel feel about it) is when we hear from players expecting that other things remain static so as to preserve whatever made the content they bought yesterday special.

    "Letting other people have it in an event after I paid $50 for it last week is a slap in the face!" No, expecting that content not to be circulated by any more attractive terms than the ones you accepted is a slap in the face to reality.

    Come on, folks. That's not how economics work. Timelines isn't exempt from those simple, basic concepts. Prices drop. Sale prices don't become the new base price. Why is this that hard for so many people old enough to be spending their own money on game content to grasp?

    Why should players who used honor/dollars to fuse picard get 50k honor for compensation? They paid for the privilege of having him with an extra star for 1-4 events. They shouldn't then get that 50k honor back for free. At most they should have gotten 40k honor as the "used" price of Picard.

    I wasn't even thinking of that incident, to be honest. I'm also unclear if you're angry at me over it for some reason, and if you are, why that is. It's not like I've put forth some kind of manifesto about the point you're protesting.

    My only point was that too often, players seem to feel that they should get to micromanage which parts of the game's economics remain static and which ones should change, and that's a power not enjoyed by any consumers. It's irrational to demand it or to cry foul about not having it.

    I actually agree with you. And used that case as another example of players complaining about econ 101.
  • Travis S McClainTravis S McClain ✭✭✭✭✭
    “One time only” refers to how many times you can buy the current special. Some specials you can buy “up to three times”...these you buy once only

    It doesn't matter what it seemingly refers to, what matters is that anyone getting this for the first time will assume it is a one time offer (not a one time today offer... which is a ludicrous idea to even consider).

    So many of DB's issues would be negated by more specific language. "Limit of one purchase" would be sufficient. If it comes back around, there's nothing contradictory about a second chance to make one limited purchase of the same thing. "One time only", however, does state that there will only be one time to make this purchase, and it's now or never.

    For all the lazy comics over the years who've mocked legalese, it's funny how now that we're playing a game where the best defense of terms and conditions has been, "We thought you knew what we meant", we're seeing how helpful and important legalese can be, even for something as relatively trivial as Timelines.
  • This content has been removed.
  • Travis S McClainTravis S McClain ✭✭✭✭✭
    AviTrek wrote: »
    AviTrek wrote: »
    This is a surprisingly handy microcosm of why there are so many issues with players becoming angry about the economics of the game.

    The most frustrating for me to hear (and I can only guess how DB personnel feel about it) is when we hear from players expecting that other things remain static so as to preserve whatever made the content they bought yesterday special.

    "Letting other people have it in an event after I paid $50 for it last week is a slap in the face!" No, expecting that content not to be circulated by any more attractive terms than the ones you accepted is a slap in the face to reality.

    Come on, folks. That's not how economics work. Timelines isn't exempt from those simple, basic concepts. Prices drop. Sale prices don't become the new base price. Why is this that hard for so many people old enough to be spending their own money on game content to grasp?

    Why should players who used honor/dollars to fuse picard get 50k honor for compensation? They paid for the privilege of having him with an extra star for 1-4 events. They shouldn't then get that 50k honor back for free. At most they should have gotten 40k honor as the "used" price of Picard.

    I wasn't even thinking of that incident, to be honest. I'm also unclear if you're angry at me over it for some reason, and if you are, why that is. It's not like I've put forth some kind of manifesto about the point you're protesting.

    My only point was that too often, players seem to feel that they should get to micromanage which parts of the game's economics remain static and which ones should change, and that's a power not enjoyed by any consumers. It's irrational to demand it or to cry foul about not having it.

    I actually agree with you. And used that case as another example of players complaining about econ 101.

    Gotcha. I was confused, because I could tell you were irked, but I couldn't figure out why it would be directed at me!

    Having said that, and at the risk of jeopardizing this nascent alliance, I do want to chime in on the Picard thing from the perspective of someone who had used 50k Honor early in the mega-event to get my 1/5 to a 2/5 immediately. (I'd been sitting on 50k Honor just for the next mega-event.)

    I agree entirely with your point that those of us who added the fifth star on our own, whether through Honor or the DYS offer, enjoyed a significant advantage throughout the month--especially those of us who, like me, got to share them with our squadrons during Faction events. There's absolutely no part of having added that fifth star myself that was not beneficial to me, and I can point to the 1/5 Mirror Reed and 1/5 Mirror Data I was able to earn from the first two events and know I would not have either without that extra Picard.

    I did, however, file a ticket as soon as I learned about the free Mirror Jean-Luc Picard to ask for a substitution of a Legendary citation.

    My feeling about it was that the Picard was a goodwill gesture on the part of DB. I genuinely appreciated that gesture. It was just something I couldn't actually use. To my mind, asking for a replacement Legendary citation (they gave me the 50k Honor instead) was no different than saying, "I love this book, but I already own it. Do you mind if I take it back for store credit?" Making that substitution was in keeping with the spirit of the initial offering of the Picard.

    It was no different to me than when my then-girlfriend got me the Adventures of Indiana Jones DVD box set for my birthday in 2003, but got me the full screen edition rather than the widescreen edition that I wanted. I exchanged it for the one that I did want. I still have it, and in my mind, it's still a birthday gift from her. Whatever I spend that 50k Honor on, in my mind, that will be the make-up gift DB wanted me to have.
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