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Why is the $9.99 Chron offer being pulled prematurely?

I am confused as to what benefit DB is pulling the $9.99 USD Chron offer pack on the Portal so early? This happened last week as well. It makes no sense from a financial standpoint to do this; there is an entire day left in the event, sometimes being the day for players to put more effort into the event due to more time than the previous day(s), and now they do not have the means to push as much as they had hoped.

I, personally, would have liked to finally sustain a top 50 rank for once since it was certainly possible with a few more purchases of that pack. It was more on me for not buying the offer in bulk when it appeared, but at the same time, I am certainly not the only player affected. There are certainly more out there that might have bought that pack a few times today in order to sustain a top 1,000 rank. Maybe they wanted to make sure they cleared all the threshold rewards if they did not do so already, and would have spent that $10 to guarantee they did. Sundays are more free for several players because of not having that many prior commitments even Saturdays can hold.

DB, you lost out on potential revenue these two weeks from pulling this pack on the Sundays at 12:00pm EST. This move does not make sense from any standpoint; from either the players’ side or your bottom line. Maybe you want people to spend more money on Dilithium in order to get a measly 50 Chrons for each increasing Dilithium increment daily, which, by the way, a lot of your top spenders do not do anymore thanks to Voyages and expecting that $9.99 pack. Maybe you want more people to buy that $9.99 event offer for one 4*, 300 Chrons, etc., but no one who does not need that 4* or other featured event crew is going to spend the same amount of money on that that they would had to receive 1,250 Chron and 500 VP. Whatever your reasoning, it does not stand within the realm of logic.
There are three ways to do something; the right way, the wrong way, and the Janeway.

DB: Do Better.

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Comments

  • Very much this. What the heck, man? It should tell you "You may purchase up to five times, unless you can't because we jerked the offer before you purchase five times."
  • It had a countdown timer of only 24 hours should be longer o well next time captain
  • Never even noticed the timer. My fault 100%. Oh, well. I saved some money this week.
  • Regardless of the timer, it's still stupid of them to not run it for the entire event.
  • Data1001Data1001 ✭✭✭✭✭
    Never even noticed the timer. My fault 100%. Oh, well. I saved some money this week.

    I noticed the timer, but forgot about it yesterday. Was planning on stocking up this weekend, but my response was exactly as yours: "Oh well — saved $50."


    Could you please continue the petty bickering? I find it most intriguing.
    ~ Data, ST:TNG "Haven"
  • PallidynePallidyne ✭✭✭✭✭
    I actually think it might in response to folks complaining about Sunday night/Monday morning sniping in events..... and therefore deliberate.
  • EtienneEtienne ✭✭✭
    Selling chronotons like that during an event not only is ethically questionable IMHO but also makes the game pointless. Sell chronotons before the even starts... fine... sell them after the event, that's cool too but not during the event. It takes away too much from the "game" part of the game.

    However, I suppose that if you really want to play a game that is all about who can spend the most money... then I guess you will have a dissenting opinion on this subject. However, I want to play a game. A game that is fair.... I learned that as a little kid playing on the playground.... some of y'all should try to remember back then.
  • edited January 2018
    Pallidyne wrote: »
    I actually think it might in response to folks complaining about Sunday night/Monday morning sniping in events..... and therefore deliberate.

    I absolutely agree with this. Let's not forget that this game has many players in different time zones, and in my opinion, is a good decision on the part of DB. (EDIT: As a reference, for me the gauntlet ends at 2 AM, reset is at 7 AM, and faction reset is at 7 PM when I am home, and 1 hour earlier when I am in Germany)
  • Data1001Data1001 ✭✭✭✭✭
    Etienne wrote: »
    Selling chronotons like that during an event not only is ethically questionable IMHO but also makes the game pointless. Sell chronotons before the even starts... fine... sell them after the event, that's cool too but not during the event. It takes away too much from the "game" part of the game.

    I get what you're saying, but if they sold them outside of a Galaxy event, there are plenty of folks like me who would still stock up on them for the next Galaxy...



    Could you please continue the petty bickering? I find it most intriguing.
    ~ Data, ST:TNG "Haven"
  • EtienneEtienne ✭✭✭
    Data1001 wrote: »
    Etienne wrote: »
    Selling chronotons like that during an event not only is ethically questionable IMHO but also makes the game pointless. Sell chronotons before the even starts... fine... sell them after the event, that's cool too but not during the event. It takes away too much from the "game" part of the game.

    I get what you're saying, but if they sold them outside of a Galaxy event, there are plenty of folks like me who would still stock up on them for the next Galaxy...

    Exactly!

    There are many ways to keep this a game and still make DB truck loads of dollars, euros, pounds etc....
  • It's the hurry up and get it now marketing tactic.

    Don't buy because you want the benefits, buy before it's too late & you find you need but don't have.

    Fear sells rather than a solid good product, i guess. Why have calm confident customers when you can instead have rushed insecure ones, lol.
    ~ seeking out new life
  • Like most offers anywhere: ¡BUY NOW!
  • Capt. ChaosCapt. Chaos ✭✭✭✭✭
    I was busy today and missed it. Oh, well--have to make due with voyage chrons.
  • Jim SteeleJim Steele ✭✭✭✭✭
    Standard high pressure sales technique, limit the availability to encourage rash spending.

    I'm pretty wise to it, though I confess I have bought the chrono deals before during an event, not to waste on crafting, but just to level crew.

    Jim
    DB: Do Better
  • [10F] NewtonianQBalls[10F] NewtonianQBalls ✭✭✭✭✭
    edited January 2018
    DB may see a short-term drop in sales for the $9.99 1250 chrons offer for the first couple of weeks. As people become aware that the deal is not available for the first and last day of a galaxy event they will begin to purchase them sooner than waiting until the last day.
  • The event itself is already a "limited time deal", not making the deal available from start to finish is foolish.
  • [SFW] Quick Claude[SFW] Quick Claude ✭✭✭✭
    edited January 2018
    DB may see a short-term drop in sales for the $9.99 1250 chrons offer for the first couple of weeks. As people become aware that the deal is not available for the first and last day of a galaxy event they will begin to purchase them sooner than waiting until the last day.


    But then they miss out on those who have the impulse buy desire at the end. Which are probably quite a few.
  • Jim Steele wrote: »
    Standard high pressure sales technique, limit the availability to encourage rash spending.

    I'm pretty wise to it, though I confess I have bought the chrono deals before during an event, not to waste on crafting, but just to level crew.

    Jim


    Which is another reason to keep them available until the end, or even after. People may desire to purchase the chronitons to level crew they just received at the end of the event.
  • edited January 2018
    What you are all missing is, those that have already spent to get to the threshold they want, towards the end of the event, there will be people who will move up to knock them out of their position. They have already spent so much to get that position, they don't want to lose it. So then, it prompts them to buy the really expensive 50 chrons for the escalating 150, 200, 250, 300 dil...

    No one ever goes for that deal unless they are forced to. Ending the $9.99 deal a day early pushes those people to go for the expensive chrons to try to retain their positions.
  • Data1001Data1001 ✭✭✭✭✭
    No one ever goes for that deal unless they are forced to.

    Uh, I do. Yes, I've purchased it and used it towards the Galaxy event, but I've also bought it 5x in a weekend and used it for leveling crew. It's a great deal.


    Could you please continue the petty bickering? I find it most intriguing.
    ~ Data, ST:TNG "Haven"
  • Data1001 wrote: »
    No one ever goes for that deal unless they are forced to.

    Uh, I do. Yes, I've purchased it and used it towards the Galaxy event, but I've also bought it 5x in a weekend and used it for leveling crew. It's a great deal.

    It's 150, 150, 200, 250, 300, right? That is 1050 dil for 250 chrons. That's about roughly $13 to $14. The $9.99 for 1250 chrons, you are getting 5X the amount of chrons, and for $3 to $4 less. If you recharge your voyages a couple times, the return on investment in chron is also much greater. As for leveling, it may end up making on piece of equipment at level 100 for a legendary crew. I don't see $13 a piece of equipment as being a great deal.
  • Data1001 wrote: »
    No one ever goes for that deal unless they are forced to.

    Uh, I do. Yes, I've purchased it and used it towards the Galaxy event, but I've also bought it 5x in a weekend and used it for leveling crew. It's a great deal.

    It's 150, 150, 200, 250, 300, right? That is 1050 dil for 250 chrons. That's about roughly $13 to $14. The $9.99 for 1250 chrons, you are getting 5X the amount of chrons, and for $3 to $4 less. If you recharge your voyages a couple times, the return on investment in chron is also much greater. As for leveling, it may end up making on piece of equipment at level 100 for a legendary crew. I don't see $13 a piece of equipment as being a great deal.

    I might agree to an extent on some pieces of this, but it's worth bearing in mind that:

    1. Voyages are returning anywhere from 20%-40% fewer chronitons than they used to, depending on the specific voyage.

    2. I've never encountered a single piece of equipment that demanded an expenditure of anywhere close to 1250 chronitons. I've built a few nightmare items that required hundreds, but what you're describing is an entirely different magnitude. Also, once you're far enough along in game, how frequently do you find yourself needing to farm *everything* in a given recipe? I've usually got at least a few sub-components on hand.
    First Officer - Task Force April
    Squadron Leader - [TFA] Bateson’s Bulldogs

  • 2. I've never encountered a single piece of equipment that demanded an expenditure of anywhere close to 1250 chronitons. I've built a few nightmare items that required hundreds, but what you're describing is an entirely different magnitude. Also, once you're far enough along in game, how frequently do you find yourself needing to farm *everything* in a given recipe? I've usually got at least a few sub-components on hand.

    Tuskegee Mayweather's lvl 90-100 Flight Helmet costs an average of 1532 chrons (not including faction-only items) and that was just off the top of my head cos i just finished him.
  • Data1001Data1001 ✭✭✭✭✭
    Tuskegee Mayweather's lvl 90-100 Flight Helmet costs an average of 1532 chrons (not including faction-only items) and that was just off the top of my head cos i just finished him.

    When I see a 5* item that looks that daunting, I figure it's always better to take the hit of losing 250,000 credits and just replicate the blasted thing, rather than waste an insane # of chrons on it.


    Could you please continue the petty bickering? I find it most intriguing.
    ~ Data, ST:TNG "Haven"
  • Data1001 wrote: »
    No one ever goes for that deal unless they are forced to.

    Uh, I do. Yes, I've purchased it and used it towards the Galaxy event, but I've also bought it 5x in a weekend and used it for leveling crew. It's a great deal.

    It's 150, 150, 200, 250, 300, right? That is 1050 dil for 250 chrons. That's about roughly $13 to $14. The $9.99 for 1250 chrons, you are getting 5X the amount of chrons, and for $3 to $4 less. If you recharge your voyages a couple times, the return on investment in chron is also much greater. As for leveling, it may end up making on piece of equipment at level 100 for a legendary crew. I don't see $13 a piece of equipment as being a great deal.

    I might agree to an extent on some pieces of this, but it's worth bearing in mind that:

    1. Voyages are returning anywhere from 20%-40% fewer chronitons than they used to, depending on the specific voyage.

    2. I've never encountered a single piece of equipment that demanded an expenditure of anywhere close to 1250 chronitons. I've built a few nightmare items that required hundreds, but what you're describing is an entirely different magnitude. Also, once you're far enough along in game, how frequently do you find yourself needing to farm *everything* in a given recipe? I've usually got at least a few sub-components on hand.

    Maybe I just haven't done enough missions to get all the highest efficiency missions for components. Plus, I just don't have luck. A single piece of equipment for me for a legendary to fully equip typically costs me in the range of 500 to 1200 chrons. And yes, that does include having a lot of components laying around. Legitimately, 250 chrons for me would not be enough to even do one piece of the final equipment for a legendary.
  • SSR BarkleySSR Barkley ✭✭✭✭✭
    2. I've never encountered a single piece of equipment that demanded an expenditure of anywhere close to 1250 chronitons. I've built a few nightmare items that required hundreds, but what you're describing is an entirely different magnitude. Also, once you're far enough along in game, how frequently do you find yourself needing to farm *everything* in a given recipe? I've usually got at least a few sub-components on hand.

    Tilly's Cadet Badge says hi!

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  • DralixDralix ✭✭✭✭✭
    Tilly's Cadet Badge says hi!

    The claim wasn't that no item existed with such a total cost, but that in practice, you aren't farming all components for the item, because some are already on hand.

  • SSR BarkleySSR Barkley ✭✭✭✭✭
    I'm well aware of how everything works. you would still burn over 1k chrons on that item alone farming what you don't have.
    /SSR/ Barkley - semi retired
    Second Star to the Right - Join Today!
  • Althea BiermontAlthea Biermont ✭✭✭✭✭
    edited January 2018
    I will often purchase these purely to level crew and not waste them on the event. The early end has caught me a couple times where I buy a couple and then the next day decide to buy a couple more but they are gone.
  • I will often purchase these purely to level crew and not waste them on the event. The early end has caught me a couple times where I buy a couple and then the next day decide to buy a couple more but they are gone.

    Hear, hear.
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