Two Squads Disappeared -- Anyone Else
Lt. Gambol
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This morning we discovered that two of our squads had disappeared -- sort of.
- The ten members are showing as not in a squad.
- The squads are not showing in the squad list.
- The members are still able to use squad chat.
- The squads are still showing in event rankings.
- Trying to invite one of the members to a squad generates a message that the person is already in a squad.
- Having one of the displaced members attempt to make a squad proceeds up until the moment of creation, at which point a server error message window is generated.
It doesn't appear to be a simple client display bug, as everyone in the fleet sees the same thing.
Does anyone have experience with this problem? It's not a huge issue this week given the absence of crew share, but we'd obviously like to get it resolved before Thursday. If it's not known to auto-resolve, I suppose one of us will try leaving and re-joining the fleet to see if that flushes the invisible squad information.
- The ten members are showing as not in a squad.
- The squads are not showing in the squad list.
- The members are still able to use squad chat.
- The squads are still showing in event rankings.
- Trying to invite one of the members to a squad generates a message that the person is already in a squad.
- Having one of the displaced members attempt to make a squad proceeds up until the moment of creation, at which point a server error message window is generated.
It doesn't appear to be a simple client display bug, as everyone in the fleet sees the same thing.
Does anyone have experience with this problem? It's not a huge issue this week given the absence of crew share, but we'd obviously like to get it resolved before Thursday. If it's not known to auto-resolve, I suppose one of us will try leaving and re-joining the fleet to see if that flushes the invisible squad information.
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Comments
Squad chat is still active. They can't start a new squad, or invited to another squad, claiming that they are already in a squad
If I recall correctly, squad leaders do not get any kind of bonus during galaxy events, only faction events, when the shared crew is used successfully.
Unless you were referring to squadron rewards given at the end of the event. (:
It seems there is a bug (having read the engineering forums)... but little to no explanation yet..
It's not a bug... it's a "feature."
Lol, just messin' with ya.
Proud member of Patterns of Force
Captain Level 99
Played since January 2017
TP: Do better!!!
And currently it requires a manual fix.
I am not sure this would be quicker or safer so I would not recommend it.
The 5 players in that squad can't fully join a new squad, their squad chat window is still for their old squad. They can't quit the fleet and they can't be booted from the fleet. Trying to do either gives an error message.
My fleet is: Federation DTI
The squad was called: mortals
I have already submitted a ticket with my account information and asked them to submit tickets as well.
- Old squadron disappeared
- Old squadron chat is still usable
- Cannot create new squadron (name shows as available but creation results in an error message)
CS told us they resetted our fleet rights (or something similar) and keeps suggesting to restart the game, but this doesn't work.
We know this is a huge game and developers has ever been wiling and proactive, but we're concerned about losing squadron benefits for the next event, and/or losing our past squadron rankings...
Normally I wouldn't insist but losing a squadron membership just before a Faction is quite... Disadvantageous
DBID: 794019455840257
CASE NUMBER: #420904
NAME of the vanished squadron: [pr1m0] *contatto* Italia
Other opened cases and DBID from my formerly squadron members:
#420906 / 760530265460736
#420908 / 798507102035968
#420913 / 748039296999424
Voyage Estimator Tool thread
Edit: And then they were fixed. Weird
Fleets are not broken, please restart.
Bringing this up to the Team Lead