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Two Squads Disappeared -- Anyone Else

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  • Thank you Shan 👍
  • Hi, just a quick update about this issue: we noticed that during the event we still get squadron ranking, beside the point that squadron itself and crew sharing are missing.
    This fact, and the fact that squadron chat is still available, make me think that only some functions are missing and not the entire squadron... 🤔
  • KTzKTz ✭✭✭
    edited April 2018
    Our squad disappeared just before the event, the chat remains active, we cannot make another squad it gives error, we cannot share crew, if we enter in other squads already existing we cannot see the shared crew. Practically we are trapped in the old and not existing squadron. We lost all the event and at the CS asked me what was the last thing the squad leader was doing??? what the....? And that is not a wide spread issue and cannot do something and that they are gathering feedback, but what about our event? Who will compensate for the loss? And what about the future events??? And fix this ASAP!
  • ShanShan ✭✭✭✭✭
    KTz wrote: »
    Our squad disappeared just before the event, the chat remains active, we cannot make another squad it gives error, we cannot share crew, if we enter in other squads already existing we cannot see the shared crew. Practically we are trapped in the old and not existing squadron. We lost all the event and at the CS asked me what was the last thing the squad leader was doing??? what the....? And that is not a wide spread issue and cannot do something and that they are gathering feedback, but what about our event? Who will compensate for the loss? And what about the future events??? And fix this ASAP!

    The reply you have received was poorly worded, to fix the issue for you we need to assign a leader to your Squadron and we need to know who that should be. Please reply to the ticket with that information and we will do our best to sort it out quickly.
  • edited April 2018
    A Squad called GRAN BUENOS AIRES in the Fleet ARGENTINA UNIDA is not visible, some of their member have alread migrated to other squadrons, including their leader Lariz Dax. The question is that they can't create new Squadrons and the ones that are already in other Squadrons, can't use the shared crew. We need the fastest possible solutions, because the Event is already on!
  • ShanShan ✭✭✭✭✭
    A Squad called GRAN BUENOS AIRES in the Fleet ARGENTINA UNIDA is not visible, some of their member have alread migrated to other squadrons, including their leader Lariz Dax. The question is that they can't create new Squadrons and the ones that are already in other Squadrons, can't use the shared crew. We need the fastest possible solutions, because the Event is already on!

    A fix was put in place for this but for players already in this state you need to contact Support.
    Thank you!
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