I play on Steam too. The update took some min. but i was able to log in after that . Everything works fine except the new event screens (as shown in pictures above), other screens in store, honor, etc are ok.
I tried restarting, Even restarted my computer, Just now after about 15 minutes looking at the "On screen" screen tried again to restart and still shows only "On screen".
And you both updated today?
I know the very first run after downloading the update can be very long, like ~4min for me.
I'm getting the same graphics issue. I'm on Steam also, but I don't know what you mean by update. I'm assuming my games must just update automatically, because I didn't have to press anything different to get that new green loading screen. Didn't have to wait four minutes either, just took a few seconds longer than normal, hardly noticable. I do know once loaded the game itself is running quicker. No more Hailing Starfleet messages that used to appear for a second after every action.
Level 99. Latest Immortal (957): Chancellor Gowron - October 2023.
For those of you that are stuck on "On screen" are you using a shortcut by any chance?
If yes, could you try not using said shortcut to launch the game and report back?
Thank you!
Comments
As far as I can tell it only affects the updated Steam version and our Win10 app.
What platform are you using?
I know the very first run after downloading the update can be very long, like ~4min for me.
Have you tried to restarting steam (log out) completely? Usually that works for me.
Thank you for letting me know.
I am sorry, I hope that what is being worked on with the images missing will also help in your situation.
I will update this thread once I have more information.
Is there any other platform you could try?
If you have windows 10, there is a specific app for the game.
If not there is also Facebook or FB Gameroom.
I'm getting the same graphics issue. I'm on Steam also, but I don't know what you mean by update. I'm assuming my games must just update automatically, because I didn't have to press anything different to get that new green loading screen. Didn't have to wait four minutes either, just took a few seconds longer than normal, hardly noticable. I do know once loaded the game itself is running quicker. No more Hailing Starfleet messages that used to appear for a second after every action.
If yes, could you try not using said shortcut to launch the game and report back?
Thank you!
Thank you!
Thank you for reporting back.
Please delete your current shortcut and create a new one
This is how it looks in the crew slots:
I am glad to hear that the Steam "on screen" issue was identified.
That is definitively not a priority but I would not mind a screenshot if you could, thank you