Mine is also stuck at 18 hours. Was going for the 20 hours Voyage. So far support have not answered my ticket.
I am sorry this is happening.
Support has no way to make a Voyage go again unfortunately.
They will of course work with you regarding the impact this had in your particular case.
I hope this is one of the things that can be fixed by freeing up people by having flashback events, because it keeps happening and it’s annoying.
I have another stuck voyage today. Restarting didn’t help, resetting internet connection didn’t help, switching to another device didn’t help. Just stuck at a 12 hour dilemma after using a voyage refresh token.
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Could you please continue the petty bickering? I find it most intriguing.
~ Data, ST:TNG "Haven"
I am sorry this is happening.
Support has no way to make a Voyage go again unfortunately.
They will of course work with you regarding the impact this had in your particular case.
I have another stuck voyage today. Restarting didn’t help, resetting internet connection didn’t help, switching to another device didn’t help. Just stuck at a 12 hour dilemma after using a voyage refresh token.
I am sorry, there is a backlog of tickets atm, support will get back to you as quickly as they can.