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Deleting Forum Account

[Deleted User][Deleted User] ✭
in Engineering Room
Not sure of this is the right place, but I can't seem to find a mechanism to delete my forum account? How do I go about this please?

Comments

  • ShanShan ✭✭✭✭✭
    Submit a ticket. Thank you!
  • [Deleted User][Deleted User] ✭
    Thank you
  • guest_605411377774596guest_605411377774596 ✭
    How do you submit a ticket? I also want to remove my account
  • ShanShan ✭✭✭✭✭
    You can use this link: https://startrektimelines.zendesk.com/hc/en-us/
  • guest_605411377774596guest_605411377774596 ✭
    That actually did not help. Please give me clear instructions if you can.
  • ShanShan ✭✭✭✭✭
    guest_605411377774596 wrote: »
    That actually did not help. Please give me clear instructions if you can.

    The link I posted allows you to access our support portal.
    From there you can submit a request/ticket to our Player Support Team, the option is found at the top.
    4q7j6n9jmpjf.png

    In your request make sure to be precise about what you wish to happen as there are different types of accounts: game account and forum account.

    Thank you!


  • guest_605411377774596guest_605411377774596 ✭
    Thank you!
  • guest_616262130941956guest_616262130941956 ✭
    Please delete my games.disruptorbeam.com & forum Account, thanks
  • ShanShan ✭✭✭✭✭
    guest_616262130941956 wrote: »
    Please delete my games.disruptorbeam.com & forum Account, thanks

    Please submit your request via our Support Team, either from within the game, or via the link posted above in this thread, thank you!
  • [Deleted User][Deleted User] ✭
    I have tried following that link but it doesn't work. Please delete my forum account. I am done. Regards.
  • ShanShan ✭✭✭✭✭
    [CH] OsirisSonOfGeb wrote: »
    I have tried following that link but it doesn't work. Please delete my forum account. I am done. Regards.

    Please submit a ticket with your request.

    I would like to know what issue you are encountering with the link posted in this thread, or the "support" link found at the bottom of this page. Thank you!
  • [Deleted User][Deleted User] ✭
    edited December 2021
    The issue is that it simply won't let me sign in. I cannot see a "support" link at the bottom of this page - could that be due to me being on a mobile device?

    So I can submit a ticket from the game to delete the forum account?
  • ShanShan ✭✭✭✭✭
    [CH] OsirisSonOfGeb wrote: »
    The issue is that it simply won't let me sign in. I cannot see a "support" link at the bottom of this page - could that be due to me being on a mobile device?

    So I can submit a ticket from the game to delete the forum account?

    Hmm it could be due to being on a mobile device.

    You can indeed submit a ticket from the game with your request.
  • [Deleted User][Deleted User] ✭
    Appreciated.

    For the record, Shan - I know we've had our run-ins over the years, my old fleet being assimilated, getting banned for pressing a 'buy again' button, etc - I've always found you honest, approachable and a great representative for your company (even through some of their questionable decisions) I appreciate it.

    LLAP.
  • ShanShan ✭✭✭✭✭
    edited December 2021
    [Deleted User] wrote: »
    Appreciated.

    For the record, Shan - I know we've had our run-ins over the years, my old fleet being assimilated, getting banned for pressing a 'buy again' button, etc - I've always found you honest, approachable and a great representative for your company (even through some of their questionable decisions) I appreciate it.

    LLAP.

    Thank you, this means a lot.
    I am sorry that you feel the need to leave the forums. Take care :)

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