Premium Rewards counters don't update in 11.0.1

hermdelica · August 26

Whenever I get a free Premium Reward, either a single or a 10-pack, the counters in the Time Portal don't update until I close and restart the game.

scatterkeir · August 26

same, started noticing it yesterday I think.

/SSR/ AHSOG · August 26

It's either very slow to update, or has to be restarted.

Slick · August 28

Only way I can get them is by restarting the game. Basic rewards are affected, too... Not just premium awards.

Speckles the Destroyer of Worlds · September 19

Any chance this is getting fixed? It's ridiculous that even after a month, I still have to keep rebooting the app any time I want to redeem rewards I won in the portal.

scatterkeir · October 5

Still happening

Shaw, Liam Shaw · November 16

This has been going on for months, I think. It's very annoying. I buy an offer, then have to exit the game and start it back up just to open my packs.

Also with Campaign packs, and threshold/ranked packs in events, and single pulls from Gauntlet, etc. Basically everything is unavailable until a restart.

Playing on Steam on Windows 11.

-:- AZ689 · November 17

Other issues, introduced after the 3h downtime 2 weeks ago, haven’t been resolved either. Tickets get closed unanswered.

Etienne · November 19

Here's the trick so you don't have to reboot every time. Save your Basic rewards pulls form the Gauntlet etc... and do one draw..... then your premium rewards will show up.

Note: This doesn't work for the Honor Hall draws, that you have to reboot for

This has been going on for awhile on Google play beta.

Premium Rewards counters don't update in 11.0.1

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