QC and QA saves companies money. Because DB doesnt know or can't guesstimate how much they loose when there is issue after issue they continue blindly on.
The "Big Deal" is the fact that my fully fused, fully equipped event character is only giving me a 34% chance of getting a rare. I am insulted by that. For the first time ever, i have a 5 star FF/FE event character, and it gets me exactly nothing.
What is wrong with the event? Too little bonus given to replicate an item with event crew?
If that is the case, playing all with the same "small" bonus is fair for everyone
This is effecting everyone who particpates, so what is the big deal.
Well. Respectfully,
The big deal is after 80+ hours invested into last week's event (excluding months of prep) I've now got the 5/5 event crew for the first and maybe only time ever, and she's twiddling her thumbs for half the event.
**tsk tsk** happens and humans human, but some indication of awareness would be super after a day in.
..I'm waiting as long as possible to craft to stay in top 1k for Data. Then craft for Data I will, but likely engage in a 10-message back-and-forth with CS for non-blanket comp after. :throws confetti:
At this point, they will not fix the event. Too much time has passed, too many pitchforks would appear from players that had free time on Saturday but not on Sunday since they would be massively disadvantaged.
I am therefore grinding away with my mid-30% bonus rates. I feel bad for those of you with FF'd event crew, because I have a much better chance than I should to be able to catch up to you. It's still going to cost me a boatload (shipload?) of chronitons to get there, but I might just be able to do it. (I'm not exactly devoid of strong cards - but my Silva and Bateson are only 1/5.)
DB has cost me top 25. Now my choices are to go for top 75 and get a crappy super rare in my portal pull or do nothing and get top 1000. I am really bummed.
At this point, they will not fix the event. Too much time has passed, too many pitchforks would appear from players that had free time on Saturday but not on Sunday since they would be massively disadvantaged.
I am therefore grinding away with my mid-30% bonus rates. I feel bad for those of you with FF'd event crew, because I have a much better chance than I should to be able to catch up to you. It's still going to cost me a boatload (shipload?) of chronitons to get there, but I might just be able to do it. (I'm not exactly devoid of strong cards - but my Silva and Bateson are only 1/5.)
They should fix the problem. It is better to have the phase running correctly for half the time rather than none the time. Less customers affected.
Obviously it’s unfortunate that the event is not working properly, but as a f2p going for broke just to get Data, players bowing out of the event may not be the worst thing for me...
Well, sort of yes anyways. I was in the 70s at the end of the shuttle part and I am now in the 600s.... I will likely play just enough to keep me above 1000. With all the problems, I have really lost interest in this one.
I'm still on the fence. I don't need this Data. But its Data. How can I pass on Data? Normally, I'd consider a game bug to be a boon since I'm willing to exploit other people's discontent but I also remember the good ole days of doing Galaxies with weak crew. Its boring and tedious.
Ultimately boredom might decide what I'll do. For the record I have Sulu, Harriman and Bateson all FFFE.
I placed 5th last week. Which means I have a shiny new 3/5 Silva that I rushed to level ahead of the rest of my backlog because I thought she would be useful.
I did a better kickstart with more expensive boosts than I would have otherwise. I was considering going for a top 1k, just for the hell of it. I mean, I have all 4 event featured crew. A couple of bonus crew with great stats.
Then, I heard that they'd messed up the bonuses.
Thanks, but no thanks.
This doesn't "affect everyone equally", and is a nice icing on the cake for "why should I bother to top 1k to earn next week's featured legendary?" Welp. Answer: I shouldn't...
Yeah, basically @eXo | Frank called it correctly. Everyone regardless of the crew they have, resources they've used, or whether or not they're even playing in this portion of the event get a 1000 chronitons bonus. Those of us with event crew, using resources, and actually competing (or trying to) essentially then get a double slap in the face.
It does not affect everyone equally. I haven’t crafted one item because I’m not interested this week but some people spent money to get the event crew, some spent alot of time last week getting the 5*. If I was one of them I would be very upset. This also makes the work this week for nexts weeks crew hurt those who did just that. This bug affected two weeks of events, maybe three if you consider how this affected some of those who would have done better than others with the 5*. The old way it would have just affected this week.
So people holding off will submit a ticket saying they lost out on data waiting for a fix and eventually giving up after every one in front of you got a 1k chronos boost.
Waste of time. 1000 chrons it is. Not more, not less.
EDIT: Sorry, i was wrong. Just saw this.
Yeah but even then there is no guarantee of any acceptable results. Past experiences has shown us that a scenario such as this is most likely to happen:
You get customer rep "A" that says they're so sorry and to make up for it we'll give you a free reward Data, a 5* citation, and whole bunch of "extra goodies".
Someone else gets customer rep "B" that says they're so sorry and to make up for it they'll give you a choice of a free reward Data, a 5* citation, OR a whole bunch of "extra goodies", your choice.
And I'll get customer rep "C" that says we're sorry you don't understand how the game works and here's a whole bunch of links to meaningless FAQ information...your ticket has been closed.
It's happened before and could happen again. Unless they're going to discuss proper uniform compensation in their meeting as well.
Waste of time. 1000 chrons it is. Not more, not less.
EDIT: Sorry, i was wrong. Just saw this.
Yeah but even then there is no guarantee of any acceptable results. Past experiences has shown us that a scenario such as this is most likely to happen:
You get customer rep "A" that says they're so sorry and to make up for it we'll give you a free reward Data, a 5* citation, and whole bunch of "extra goodies".
Someone else gets customer rep "B" that says they're so sorry and to make up for it they'll give you a choice of a free reward Data, a 5* citation, OR a whole bunch of "extra goodies", your choice.
And I'll get customer rep "C" that says we're sorry you don't understand how the game works and here's a whole bunch of links to meaningless FAQ information...your ticket has been closed.
It's happened before and could happen again. Unless they're going to discuss proper uniform compensation in their meeting as well.
Waste of time. 1000 chrons it is. Not more, not less.
EDIT: Sorry, i was wrong. Just saw this.
Yeah but even then there is no guarantee of any acceptable results. Past experiences has shown us that a scenario such as this is most likely to happen:
You get customer rep "A" that says they're so sorry and to make up for it we'll give you a free reward Data, a 5* citation, and whole bunch of "extra goodies".
Someone else gets customer rep "B" that says they're so sorry and to make up for it they'll give you a choice of a free reward Data, a 5* citation, OR a whole bunch of "extra goodies", your choice.
And I'll get customer rep "C" that says we're sorry you don't understand how the game works and here's a whole bunch of links to meaningless FAQ information...your ticket has been closed.
It's happened before and could happen again. Unless they're going to discuss proper uniform compensation in their meeting as well.
Waste of time. 1000 chrons it is. Not more, not less.
EDIT: Sorry, i was wrong. Just saw this.
Yeah but even then there is no guarantee of any acceptable results. Past experiences has shown us that a scenario such as this is most likely to happen:
You get customer rep "A" that says they're so sorry and to make up for it we'll give you a free reward Data, a 5* citation, and whole bunch of "extra goodies".
Someone else gets customer rep "B" that says they're so sorry and to make up for it they'll give you a choice of a free reward Data, a 5* citation, OR a whole bunch of "extra goodies", your choice.
And I'll get customer rep "C" that says we're sorry you don't understand how the game works and here's a whole bunch of links to meaningless FAQ information...your ticket has been closed.
It's happened before and could happen again. Unless they're going to discuss proper uniform compensation in their meeting as well.
QFT. Which is why I won't bother with a ticket.
I sort of feel the same. I hate sending in a ticket because half of the time, I end up more upset then when I started. I play the game to have fun, not to get upset.
I admit, I was not upset with the final outcome of Polywater Yar but it took so long and so many tickets and discussions.... for me it's just to much, so DB can get down on me if that's how they want to be, I am not fighting it...... I will take my chronotons and be grateful lol
I was waiting for it to be fixed. DB's decision to not fix it has led me to not purchase extra chrons to continue the remainder of the event.
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I pretty much stopped after I ran out of inventory and didn't spend a single chron. I had already hit threshold and I won't be using the 1K they sent us either. That will go to a future event that is worth my time.
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Comments
A) Confirms that night/weekend support is contracted out
b) means this problem likely not fixed until event is over, or close to over
Well. Respectfully,
The big deal is after 80+ hours invested into last week's event (excluding months of prep) I've now got the 5/5 event crew for the first and maybe only time ever, and she's twiddling her thumbs for half the event.
**tsk tsk** happens and humans human, but some indication of awareness would be super after a day in.
..I'm waiting as long as possible to craft to stay in top 1k for Data. Then craft for Data I will, but likely engage in a 10-message back-and-forth with CS for non-blanket comp after. :throws confetti:
~· Fly with the Subspace Eddies! ·~
I am therefore grinding away with my mid-30% bonus rates. I feel bad for those of you with FF'd event crew, because I have a much better chance than I should to be able to catch up to you. It's still going to cost me a boatload (shipload?) of chronitons to get there, but I might just be able to do it. (I'm not exactly devoid of strong cards - but my Silva and Bateson are only 1/5.)
They should fix the problem. It is better to have the phase running correctly for half the time rather than none the time. Less customers affected.
And yes, this ****.
Prolly not but it would be unfair to fix it at this point
Ultimately boredom might decide what I'll do. For the record I have Sulu, Harriman and Bateson all FFFE.
Honestly that would be the bare minimum. I got the event crew and it's completely worthless.
I did a better kickstart with more expensive boosts than I would have otherwise. I was considering going for a top 1k, just for the hell of it. I mean, I have all 4 event featured crew. A couple of bonus crew with great stats.
Then, I heard that they'd messed up the bonuses.
Thanks, but no thanks.
This doesn't "affect everyone equally", and is a nice icing on the cake for "why should I bother to top 1k to earn next week's featured legendary?" Welp. Answer: I shouldn't...
Anyway, sorry, Data.
Guess I’ll have to submit a ticket for the rest.
Yeah, basically @eXo | Frank called it correctly. Everyone regardless of the crew they have, resources they've used, or whether or not they're even playing in this portion of the event get a 1000 chronitons bonus. Those of us with event crew, using resources, and actually competing (or trying to) essentially then get a double slap in the face.
Waste of time. 1000 chrons it is. Not more, not less.
EDIT: Sorry, i was wrong. Just saw this.
I see this not ending well.
Yeah but even then there is no guarantee of any acceptable results. Past experiences has shown us that a scenario such as this is most likely to happen:
You get customer rep "A" that says they're so sorry and to make up for it we'll give you a free reward Data, a 5* citation, and whole bunch of "extra goodies".
Someone else gets customer rep "B" that says they're so sorry and to make up for it they'll give you a choice of a free reward Data, a 5* citation, OR a whole bunch of "extra goodies", your choice.
And I'll get customer rep "C" that says we're sorry you don't understand how the game works and here's a whole bunch of links to meaningless FAQ information...your ticket has been closed.
It's happened before and could happen again. Unless they're going to discuss proper uniform compensation in their meeting as well.
Ha! Here they come!!! Monday’s must sometimes be interesting for that guy who rented a desk at DB headquarters to just sit back and watch.
100% this.
QFT. Which is why I won't bother with a ticket.
I sort of feel the same. I hate sending in a ticket because half of the time, I end up more upset then when I started. I play the game to have fun, not to get upset.
I admit, I was not upset with the final outcome of Polywater Yar but it took so long and so many tickets and discussions.... for me it's just to much, so DB can get down on me if that's how they want to be, I am not fighting it...... I will take my chronotons and be grateful lol
Privileged to be Admiral of the Great Fleet
Dilithium Causes Cancer, maxed Starbase level 134
Featuring photonic flee free holodecks and
All you can drink Neelix's Even Better Than Coffee Substitute!
PM for details.
So long and thanks for all the fish.