Halloween...brings out the tricksters in all of us but if DB did change the PvP ship battle rewards to...that *shudder* that will be the last straw to me leaving this game for a year and comming back to see if all this stuff is fixed, because the way they are doing things now is horrendous! And this ship battle change would be like spinach icing on the kaliflower cake (please not that kaliflower cake is not to good and spinach icing is hidious).
I hate to keep yapping but not a single heads up on the forums, not in Erin's post, not in today's server push notes, not email, and not social media. Please, advise us about these ships availability. Even a post about it being addressed soon after voyagergate
I hate to keep yapping but not a single heads up on the forums, not in Erin's post, not in today's server push notes, not email, and not social media. Please, advise us about these ships availability. Even a post about it being addressed soon after voyagergate
Wait! THIS ISNT A JOKE!!? Well perhaps its a bug because there has been no communications about this happening...yay sorrytons! Should we pm Shan to ask if this is a confirmed change or a bug?
Yeah, it kinda seems like forums aren’t really being monitored anymore.
Evidenced by the lack of attention in the voyage issue thread? There are legitimate complaints. Comments like this not only don't help, but detract from them.
Also it seems to me that a thread like this in particular where everyone feels like DB just pulled a bait and switch on them would be an excellent opportunity for someone to tell us what’s going on and put our minds at rest. Whether it’s with good news or bad news.
Im not saying that this thread doesn't deserve attention. I'm saying that your claim that the "forums aren’t really being monitored anymore" is clearly false and doesn't help matters.
Yeah, it kinda seems like forums aren’t really being monitored anymore.
Evidenced by the lack of attention in the voyage issue thread? There are legitimate complaints. Comments like this not only don't help, but detract from them.
I tagged shan and heather in an engineering post and got no response.
Shan said previously that tagging doesn't work.
I can’t speak to whether tagging works though I fail to see why it shouldn’t if the feature is there, but I disagree with everything else you said. Forums are where players go to have a voice. You shouldn’t try to stifle that.
I was a moderator for an NHL team for a year. I know that all threads and a good amount of replies are reviewed all the time and glanced at every few minutes; it becomes habit. Voyages was a bug and clearly being looked at but every thread is reviewed. So without an official response the non response is the official response. It was changed and they feel nothing needs to be said to bad so sad players. But here is some offer that only includes Borg cube schematics.
If people had been warned and offered an alternative, the response from the players wouldn't be as bad. It happens way to often. The nerf of chaotica, the nerf of the defiant overnight, unexplained trait changes or shuttle changes just add to the misery. I feel I'm one of the few players that enjoys the arena and like having a variety of different ships. So this one hits me as much as the defiant nerf. I am putting a freeze on my spending personally. It's like going to your favorite restaurant and getting bad service. Eventually you find a new place to go.
I am not disapointed by the change up ships before they could be completed without buying premium packs; thats just buisness and kind of on par with threshold rewards only offering 3 of a 4 star crew.
I am not disappointed by the idea of changing rewards regularly. Prizes used to be the exact same ships until recently, and were in much lower numbers.
I am disappointed by the lack of notice. Should we assume that arena awards will change on the 1st of the month from now on?
But I am excited about the Hirogen Warship being featured.
Like someone suggested before, just make schematics like citations. If you have a level 1 ship you can apply generic 1,2,3,4 or 5* schematics to that ship to level it. And then you don’t have to swap out schematics in the arena. Just give out generic ones and done.
We didn't get an opportunity to follow up on this during the day due to the Voyages issues.
The Arena rewards did get swapped out today, and we know we should have given players a heads up.
There was a bug where in the UI, all of the ships were showing up as 1-star. This was fixed.
Going forward, we're going to consistently update the Arena rewards at the start of each month, and look into getting that information more easily accessible to you prior to the switch.
We understand that not all of the updated Arena rewards are attractive to all of the players. I've got a maxxed out D'kora myself. However, the intent is there would still be enough diversity so there's at least one ship worth your time.
As for changing the rewards, adding alternative redemption options, etc, that's not happening for this month, but the production team is aware of your suggestions, and they are a consideration for planning upcoming rewards.
Lastly, I don't know right now when/where the Borg Sphere or IKS T'Ong will be available, but there will be opportunities for players to finishing leveling them.
Hosun Lee Civilian, Brand and Marketing Ex-Disruptor Beam
We didn't get an opportunity to follow up on this during the day due to the Voyages issues.
The Arena rewards did get swapped out today, and we know we should have given players a heads up.
There was a bug where in the UI, all of the ships were showing up as 1-star. This was fixed.
Going forward, we're going to consistently update the Arena rewards at the start of each month, and look into getting that information more easily accessible to you prior to the switch.
We understand that not all of the updated Arena rewards are attractive to all of the players. I've got a maxxed out D'kora myself. However, the intent is there would still be enough diversity so there's at least one ship worth your time.
As for changing the rewards, adding alternative redemption options, etc, that's not happening for this month, but the production team is aware of your suggestions, and they are a consideration for planning upcoming rewards.
Lastly, I don't know right now when/where the Borg Sphere or IKS T'Ong will be available, but there will be opportunities for players to finishing leveling them.
As someone who has supported a large userbase and frankly high intensity fire drills like what you've seen on Voyages, I have some advice.
If you don't have time to communicate, you don't make the change until you DO have the time.
It's simple. Sometimes things go to hell and you have to adjust your timetable, but communication is not a nicety. Its a necessity, and it really is sounding like y'all think it is the former and not the latter.
In my former jobs as well as my current, it is part of the Change Management process.
As someone who has supported a large userbase and frankly high intensity fire drills like what you've seen on Voyages, I have some advice.
If you don't have time to communicate, you don't make the change until you DO have the time.
It's simple. Sometimes things go to hell and you have to adjust your timetable, but communication is not a nicety. Its a necessity, and it really is sounding like y'all think it is the former and not the latter.
In my former jobs as well as my current, it is part of the Change Management process.
Hi Pallidyne,
I agree with everything you said. I also apologize if I gave you the impression that communication is an afterthought.
Reality is, when a major issue comes up such as the problem with Voyages, it's going to consume most of our available bandwidth. That's not an excuse, that's just what today was. And it's obvious there's room for improvement
We do pay attention to all of the feedback, including your advice, and it's appreciated.
Hosun Lee Civilian, Brand and Marketing Ex-Disruptor Beam
I smell bovine end product...seems to me (and !'m sure it can be verified) that the changes to the arena happened before the voyage issue. Even if that's not the case, the plan to change the arena didn't happen in a vacuum and surely was in the pipeline for a few days, more than long enough to let us know what was was going on. We are way beyond DB DO BETTER and in the DB PLEASE DON'T SCREW ME AGAIN territory.
"Never teach a pig to sing. It wastes your time and annoys the pig" Lazarus Long, Time Enough for Love, R.A. Heinlein
Thanks for addressing this. It’s a bummer that it wasn’t quite enough time to max out those ships, but if the change is going to be that regular I can wait for them to come back around. I am glad the reward amounts are higher than they were with the bounty. I am also glad they will be cycling. It was just unfortunate to have them switched right before we finished the ships. I was just getting excited. I am still excited to build a hirogen ship 😃
What a coincidence...MANY of the player base are THIIIIIIIS close to maxing their ships. DB swaps out the ship rewards at the same time. When we get a "GREAT OFFER" or an expensive portal offer to get ship schems within the next month for the Sphere or T'Ong, we will know the truth.
I'm in favor of the rewards changing from time to time, but on some sort of an announced schedule so it's not a surprise when you're working toward an upgrade and then have the rug pulled out from under you.
The new rewards are hardly interesting to me, I was hoping to max out the T'Ong, but now will be unable to under current circumstances. Not the end of the world, but it is unfortunate.
Comments
Could you please continue the petty bickering? I find it most intriguing.
~ Data, ST:TNG "Haven"
Halloween...brings out the tricksters in all of us
Definitely a trick!
Evidenced by the lack of attention in the voyage issue thread? There are legitimate complaints. Comments like this not only don't help, but detract from them.
Shan said previously that tagging doesn't work.
I can’t speak to whether tagging works though I fail to see why it shouldn’t if the feature is there, but I disagree with everything else you said. Forums are where players go to have a voice. You shouldn’t try to stifle that.
No one is trying to stifle your voice. But hyperbole doesn't help any argument.
Also
https://forum.disruptorbeam.com/stt/discussion/comment/6948#Comment_6948
If people had been warned and offered an alternative, the response from the players wouldn't be as bad. It happens way to often. The nerf of chaotica, the nerf of the defiant overnight, unexplained trait changes or shuttle changes just add to the misery. I feel I'm one of the few players that enjoys the arena and like having a variety of different ships. So this one hits me as much as the defiant nerf. I am putting a freeze on my spending personally. It's like going to your favorite restaurant and getting bad service. Eventually you find a new place to go.
I am not disappointed by the idea of changing rewards regularly. Prizes used to be the exact same ships until recently, and were in much lower numbers.
I am disappointed by the lack of notice. Should we assume that arena awards will change on the 1st of the month from now on?
But I am excited about the Hirogen Warship being featured.
We didn't get an opportunity to follow up on this during the day due to the Voyages issues.
We understand that not all of the updated Arena rewards are attractive to all of the players. I've got a maxxed out D'kora myself. However, the intent is there would still be enough diversity so there's at least one ship worth your time.
As for changing the rewards, adding alternative redemption options, etc, that's not happening for this month, but the production team is aware of your suggestions, and they are a consideration for planning upcoming rewards.
Lastly, I don't know right now when/where the Borg Sphere or IKS T'Ong will be available, but there will be opportunities for players to finishing leveling them.
Civilian, Brand and Marketing
Ex-Disruptor Beam
As someone who has supported a large userbase and frankly high intensity fire drills like what you've seen on Voyages, I have some advice.
If you don't have time to communicate, you don't make the change until you DO have the time.
It's simple. Sometimes things go to hell and you have to adjust your timetable, but communication is not a nicety. Its a necessity, and it really is sounding like y'all think it is the former and not the latter.
In my former jobs as well as my current, it is part of the Change Management process.
Hi Pallidyne,
I agree with everything you said. I also apologize if I gave you the impression that communication is an afterthought.
Reality is, when a major issue comes up such as the problem with Voyages, it's going to consume most of our available bandwidth. That's not an excuse, that's just what today was. And it's obvious there's room for improvement
We do pay attention to all of the feedback, including your advice, and it's appreciated.
Civilian, Brand and Marketing
Ex-Disruptor Beam
That can occasionally happen, butt it's very rare. The 5* NX-Enterprise schems also drop there just like any other ship that's in the game right meow.
The new rewards are hardly interesting to me, I was hoping to max out the T'Ong, but now will be unable to under current circumstances. Not the end of the world, but it is unfortunate.